Resiliency Operations Center Lead

5 days ago

Washington, Washington, D.C., United States Tik Tok Full time
Job Summary

The Resiliency Operations Center Lead will be responsible for managing incidents that are escalated from the business units to investigate, coordinate cross-functional triage and mitigation activities, reporting and communication, and work with the crisis manager if the incident reaches a crisis threshold.

Key Responsibilities

Manage day-to-day incident response program operations
Operations Enhancement for the incident response team
Training coordination and development oversight for internal and external partners
Project identification, development, and coordination for the incident response program
Cross-functional coordinator liaison
Provide operational and professional guidance and support to the incident response team

About the Role

This position requires the ability to work well under pressure, act quickly, bring the right people to the table, and understand processes to analyze situations accurately. The ideal candidate will have a strong background in cybersecurity, emergency management, or crisis management with a focus on security analytics and incident response.

Requirements

Bachelor's Degree or industry equivalent work experience in CyberSecurity, emergency management, or crisis management with a focus on security analytics and incident response
3+ years experience in incident management operations, crisis management planning, and/or exercises
Experience with identifying and responding to threats and threat actors
Excellent communication skills (verbal and written), ability to influence without authority
Demonstrated teamwork and collaboration skills, in particular in leading or contributing to global and multifunctional teams
Work well under pressure and within constraints to solve problems and meet objectives

About TikTok

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. We are passionate about this and hope you are too.

Accommodation Statement

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us.

Data Security Statement

This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.

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