Store Operations Manager
7 days ago
Responsibilities:
* Direct, supervise, and organize all daily retail operations of the store according to company policy.
* Prepare and oversee proper and thorough preparation of necessary reports and paperwork by employees daily, weekly, monthly.
* Maintain staffing (hiring and employee reorganization); create schedules to meet business needs and ensure excellent customer service.
* Maintain clean and polished appearance of the store, both indoor and outdoor.
* Ensure all required marketing (posters, signage, etc.) are displayed appropriately.
* Practice excellent customer service.
* Effectively utilize all transactional equipment (cash registers, electronic safe, lottery, fuel, phone card, EBT, and credit card, etc.) to efficiently process customer transactions.
* Adhere to and enforce proper cash handling procedures to prevent losses and enforce security controls established by the company.
* Use, operate, clean, deep clean, and maintain cleanliness of all food service equipment.
* Analyze daily sales and expense information, perform all other financial analysis to maximize sales/net profits and review profit/loss statements to assist in making recommendations to increase profit margins.
* Receive supplies and products, verify orders received versus invoice data.
* Perform inventory duties, including following vendor check-in process, correct product pricing policies, and check/place codes on products according to policy.
* Ensure the accurate and timely training of all new staff members.
* Actively resolve customer complaints.
* Other duties as assigned by Retail Area Manager.
Requirements:
* 5+ years of experience as a Store Manager or Supervisor at a retail store.
* Must be at least 18 years of age.
* High School diploma or GED preferred.
* Must be authorized to work in the U.S.
* Must have a valid, infraction-free Driver's License.
* Ability to communicate effectively in English, both in written and oral forms is required.
* Strong capability to understand and follow oral and written instructions.
* Skilled at basic arithmetic operations using addition, subtraction, multiplication, and division.
* Demonstrated experience operating a cash register, computer console, and other related equipment and tools.
* Knowledge and application of proper sanitation and safety requirements associated with food storage and serving.
* Demonstrated knowledge of a wide range of goods and services of a retail store.
* Excellent multi-tasking skills with proven success in meeting established deadlines.
* Experience planning, coordinating, and monitoring the work of others.
* Ability to maintain a variety of logs, records, and reports related to the assigned functions.
* Excellent experience with initiating merchandising and displays in store.
* Be able to work irregular shifts, including weekends, overnight shifts, and holidays.
* Ability to occasionally climb a ladder to store or retrieve materials, and/or place or remove signage.
* Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes of workday (i.e., assisting in stocking/maintaining inventory levels) with appropriate safety equipment.
We offer great benefits, including medical, dental, and vision, employee assistance program, and 401k after one year.
If you are a motivated and experienced retail professional looking for a new challenge, please apply today"}
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