Ramp and Customer Service Representative
2 days ago
Horizon Air is seeking a skilled Ramp and Customer Service Agent to join our team. As a key member of our airport team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our airport operations.
Key Responsibilities- Assist guests with travel needs, including answering inquiries, baggage handling, and checking-in passengers.
- Work outdoors in various weather conditions to perform below-wing functions, such as transporting baggage and cargo, loading and unloading luggage and cargo, and marshaling aircraft.
- Perform aircraft grooming and security searches.
- Assist with boarding and gate duties, including directing guests, making announcements, and processing standby and upgrade requests.
- Process and secure guest luggage, including filing and maintaining luggage claims.
- Strong written and verbal communication skills.
- Ability to juggle multiple tasks in a fast-paced environment.
- Valid unexpired driver's license issued by a US state, US territory, or the District of Columbia.
- Ability to learn and operate a computerized reservation system.
- Typing speed of at least 25 WPM.
- Ability to consistently lift 50 pounds.
- Ability to stand for long periods of time.
- Ability to bend, stoop, squat, reach, and grasp.
- Ability to perform basic mathematics.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Ability to participate in paid training that may require overnight travel.
- Free standby travel privileges on Alaska Airlines and Horizon Air.
- Comprehensive well-being programs, including medical, dental, and vision benefits.
- Generous 401(k) match program.
- Quarterly and annual bonus plans.
- Generous holiday and paid time off.
Alaska Airlines and Horizon Air offer a competitive total rewards package, including a starting rate of USD $18.05/Hr. We are an equal opportunity employer and welcome applications from diverse candidates.
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Ramp and Customer Service Representative
1 week ago
Redmond, Oregon, United States Alaska Airlines Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Ramp and Customer Service Agent to join our team at Horizon Air. As a key member of our airport team, you will be responsible for providing exceptional guest service and ensuring the smooth operation of our ramp and customer service functions.Key ResponsibilitiesAssist guests with travel...
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Ramp and Customer Service Representative
2 days ago
Redmond, Oregon, United States Alaska Airlines Full timeAbout the RoleAs a Ramp and Customer Service Agent with Alaska Airlines, you will play a vital role in ensuring the smooth operation of our airport teams. You will be responsible for providing exceptional customer service to our guests, while also performing a variety of tasks related to aircraft handling and ground support.Key ResponsibilitiesAssist guests...
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Ramp and Customer Service Agent
2 weeks ago
Redmond, Oregon, United States Alaska Airlines Full timeAbout the RoleAs a Ramp and Customer Service Agent with Alaska Airlines, you will play a vital role in ensuring the smooth operation of our airport teams. Your primary responsibilities will include assisting guests with travel needs, performing below-wing functions, and providing exceptional customer service.Key ResponsibilitiesAssist guests with travel...
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