Automotive Service Consultant
5 days ago
At Palm Beach Tire Inc, we are seeking a skilled Automotive Service Consultant to join our team. This is a full-time position offering a competitive salary of $45,000 per year.
Job DescriptionThe successful candidate will have excellent customer service skills, as well as technical knowledge of automotive repair and maintenance. Key responsibilities include:
- Providing exceptional customer service, responding to phone calls, emails, and walk-ins in a timely manner
- Determining the best course of action for each customer's vehicle, escalating complex issues to the Shop Foreman or Service Manager as needed
- Accurately recording vehicle issues and data into the Dealer Management System, with attention to detail critical
- Coordinating vehicle deliveries, communicating estimated completion times and regular updates to customers
Requirements
- High school diploma or equivalent required; associate degree in automotive technology preferred
- Minimum 2 years of driving experience and a valid driver's license
- Experience with Dealer Management Systems, Outlook, and MS Office
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