Automotive Service Consultant

5 days ago


Boynton Beach, Florida, United States Palm Beach Tire Inc Full time
Palm Beach Tire Inc - A Job Opportunity

At Palm Beach Tire Inc, we are seeking a skilled Automotive Service Consultant to join our team. This is a full-time position offering a competitive salary of $45,000 per year.

Job Description

The successful candidate will have excellent customer service skills, as well as technical knowledge of automotive repair and maintenance. Key responsibilities include:

  • Providing exceptional customer service, responding to phone calls, emails, and walk-ins in a timely manner
  • Determining the best course of action for each customer's vehicle, escalating complex issues to the Shop Foreman or Service Manager as needed
  • Accurately recording vehicle issues and data into the Dealer Management System, with attention to detail critical
  • Coordinating vehicle deliveries, communicating estimated completion times and regular updates to customers

Requirements

  • High school diploma or equivalent required; associate degree in automotive technology preferred
  • Minimum 2 years of driving experience and a valid driver's license
  • Experience with Dealer Management Systems, Outlook, and MS Office


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