Senior Field Service Technician

1 week ago


Dublin, Ohio, United States eTek IT Services, Inc. Full time
Job Summary

We are seeking a highly skilled Senior Field Service Technician - W2 to join our team at eTek IT Services, Inc. The ideal candidate will have extensive experience in troubleshooting and resolving technical issues related to Windows operating systems, including Windows 7 and 10.

Key Responsibilities
  • Provide on-site technical support for clients with Windows-related issues
  • Troubleshoot and resolve technical problems using advanced diagnostic tools and techniques
  • Collaborate with internal teams to ensure seamless delivery of technical services
  • Stay up-to-date with the latest Windows technologies and best practices
Requirements
  • Minimum 3 years of experience in technical support or field service
  • Extensive knowledge of Windows operating systems, including Windows 7 and 10
  • Strong problem-solving and analytical skills
  • Excellent communication and customer service skills
Preferred Qualifications
  • CompTIA A+ certification
  • Experience with PowerShell scripting
  • Knowledge of network troubleshooting and Wi-Fi connectivity
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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