Customer Service Lead

6 days ago


Gastonia, United States Circle K Full time

As a Lead Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. You will also assist in training new Customer Service Representatives and perform shift supervision duties. Additionally, you will be responsible for completing store merchandise build-to's, receiving and verifying vendor deliveries, and completing grocery orders and deliveries. If you are a motivated and customer-focused individual who is looking for a challenging role in a dynamic retail environment, this could be the perfect opportunity for you.

Key Responsibilities:
  • Provide prompt and courteous customer service
  • Resolve customer issues on shift
  • Assist in training new Customer Service Representatives
  • Perform shift supervision duties
  • Complete store merchandise build-to's
  • Receive and verify vendor deliveries
  • Complete grocery orders and deliveries

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