Automotive Service Sales Representative
4 weeks ago
Service Advisor Job Description
Capitol Toyota is seeking a highly motivated and customer-focused Service Advisor to join our team. As a Service Advisor, you will be the dealership's front-line customer relations and service sales representative.
Main Job Functions:
- Satisfy customer and vehicle-related concerns
- Meet predetermined service sales objectives
- Perform designated administrative activities
Why Capitol Toyota:
We are a caring, fun, and trustworthy team who understand profitability and growth come from our customers. We strive to foster an inclusive environment and want our Capitol Family to feel safe.
Benefits:
- Working in a family environment that truly values their employees
- Compensation range $75,000-$100,000 per year
- Very generous PTO benefits
- 7 paid holidays
- 8 hours of charitable giving each year (Day of Giving)
- Employee Assistance Program (EAP)
- Health, dental, vision, disability & life insurance
- Company paid life insurance
- 401K with profit share
- Employee discounts
- Capitol University
- Get Fit benefits
Qualifications:
- Minimum 2 years experience as an automotive service advisor
- Manufacturer experience preferred
- Experience with dealership DMS preferred
- Proven success to sell the maintenance services due on a customer's vehicle
- A high level of motivation for customer satisfaction and team building - all with a customer-focused attitude
- Dependable with a strong work ethic
- Excellent organizational skills and a strong attention to detail
- Valid driver's license
Vision:
To be the best at providing a unique, customer-driven automotive experience that includes respect, integrity, and innovation.
Capitol Values:
- Committed to our guests and each other beyond expectations
- Create a fun and profitable atmosphere
- Committed to being a respectful corporate citizen through personal service or financial contributions
Operating Standards:
- The Vision of Capitol Auto Group (CAG) is the driving force of our Company
- Company standards and goals are clearly communicated to all employees
- Protecting the assets of CAG is the responsibility of every employee
- Create a teamwork environment and lateral support so that the needs of our customers and each other are met
- Uncompromising levels of cleanliness at CAG are the responsibility of every employee
- We are always on stage. Always maintain positive eye contact and a smile
- Be an ambassador of CAG in and outside the workplace
- Treat customers and fellow employees with courtesy and respect
- Strive to be innovative on a daily basis
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