Low Voltage Field Service Technician
16 hours ago
We are seeking a skilled Low Voltage Field Service Technician to join our team at TEKsystems. As a key member of our team, you will be responsible for providing exceptional customer service and technical support for our clients' low-voltage systems.
Key Responsibilities:
- Respond to customer service calls and diagnose, troubleshoot, and repair complex problems with low-voltage systems.
- Identify and resolve problems for all types of service calls, including emergency calls, and provide customers with accurate solutions.
- Complete detailed service reports for customers in a timely manner to ensure accurate invoicing and job cost tracking.
- Act as a trusted advisor to customers, providing expert technical support and guidance.
- Stay up-to-date with company products, services, and policies, and communicate effectively with team members to improve overall operations.
Requirements:
- Exceptional customer focus and ability to work under pressure.
- Advanced technical skills and experience related to electronic security systems.
- Strong verbal, written, and interpersonal communication skills.
- Strong organizational skills and ability to handle multiple service needs simultaneously.
- Highly proficient computer skills, including familiarity with MS Office applications.
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