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Low Voltage Field Service Technician

1 month ago

Pompano Beach, Florida, United States TEKsystems Full time
Job Summary

We are seeking a skilled Low Voltage Field Service Technician to join our team at TEKsystems. As a key member of our team, you will be responsible for providing exceptional customer service and technical support for our clients' low-voltage systems.

Key Responsibilities:

  • Respond to customer service calls and diagnose, troubleshoot, and repair complex problems with low-voltage systems.
  • Identify and resolve problems for all types of service calls, including emergency calls, and provide customers with accurate solutions.
  • Complete detailed service reports for customers in a timely manner to ensure accurate invoicing and job cost tracking.
  • Act as a trusted advisor to customers, providing expert technical support and guidance.
  • Stay up-to-date with company products, services, and policies, and communicate effectively with team members to improve overall operations.

Requirements:

  • Exceptional customer focus and ability to work under pressure.
  • Advanced technical skills and experience related to electronic security systems.
  • Strong verbal, written, and interpersonal communication skills.
  • Strong organizational skills and ability to handle multiple service needs simultaneously.
  • Highly proficient computer skills, including familiarity with MS Office applications.