Travis Credit Union Representative
2 weeks ago
We are seeking a highly skilled and experienced Contact Center Representative to join our team at Travis Credit Union. In this role, you will be responsible for providing exceptional service to our members, identifying opportunities to deepen member relationships, and managing complex product/service inquiries.
Key Responsibilities- Deliver high-quality customer service through various channels, including inbound calls, emails, and live chats.
- Develop and implement strategies to increase sales and promote new products and services.
- Collaborate with other teams to resolve member inquiries and improve overall member experience.
- Maintain accurate records and reports related to member interactions.
- Minimum 1 year of credit union/banking customer service experience or equivalent.
- Excellent communication and problem-solving skills, with a strong focus on delivering high-quality customer experiences.
- Ability to work in a fast-paced, team-oriented environment.
- A comprehensive benefits package, including medical, dental, and vision insurance, mental health offerings, employee performance incentive plan, merit increases, 401(k) program with immediate vested employer match, generous holiday and vacation policy, and TCU-specific perks like employee loan and credit card discounts.
- A competitive hourly salary range: $18.93-$23.38 per hour (Associate Contact Center Representative), $20.43-$25.24 per hour (Contact Center Representative), or $22.25-$27.49 per hour (Sr. Contact Center Representative)
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Credit Union Loan Management Specialist
3 weeks ago
Vacaville, California, United States Travis Credit Union Full timeCompany Overview: Travis Credit Union is a reputable financial institution dedicated to providing exceptional services to its members. Estimated Salary: $70,000 - $90,000 per annum. Job Description: As a Credit Union Loan Management Specialist, you will be responsible for overseeing the broad management of Direct and Indirect consumer loan originations at...
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Financial Services Representative
1 week ago
Vacaville, California, United States Travis Credit Union Full timeOur CultureAt Travis Credit Union, we value our employees and strive to create a positive work environment that promotes growth and development. We believe in recognizing and rewarding our team members' hard work and dedication.What We OfferCompetitive compensation and benefits package.Opportunity to work in a fast-paced, team-oriented environment.Chance to...
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Debit and Credit Specialist
7 days ago
Vacaville, California, United States Travis Credit Union Full timeAbout the Role:The Card Services Specialist role is an exciting opportunity to join our team at Travis Credit Union. In this position, you will be working closely with our members to resolve complex issues related to debit, credit, and ATM card services.Key Responsibilities:Resolve Member Inquiries: Respond to member inquiries related to card account...
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Financial Services Representative
3 weeks ago
Vacaville, California, United States Travis Credit Union Full timeJob Title: Financial Services RepresentativeWe are seeking a skilled Financial Services Representative to join our team at Travis Credit Union's Vacaville Corporate Headquarters for a temporary period of 3-6 months. The ideal candidate will possess strong communication skills and be able to deliver exceptional member support.Key Responsibilities:Deliver...
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Debit and Credit Card Operations Specialist
3 weeks ago
Vacaville, California, United States Travis Credit Union Full timeJob Title: Debit and Credit Card Operations SpecialistWe are currently looking for a highly organized and detail-oriented Debit and Credit Card Operations Specialist to join our team at Travis Credit Union's Vacaville Corporate Headquarters for a temporary period of 3-6 months. The successful candidate will have excellent analytical skills and be able to...
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Banking Operations Representative
7 days ago
Vacaville, California, United States Travis Credit Union Full timeWorking at Travis Credit Union:We are proud to offer a dynamic and supportive work environment that values our employees' growth and development. As a Card Services Specialist, you will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional member service.About the Position:Salary: $22.25/hour -...
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Financial Services Representative
3 weeks ago
Vacaville, California, United States Travis Credit Union Full timeJob Summary:We are seeking a skilled Card Services Specialist to join our team at Travis Credit Union. As a Card Services Specialist, you will play a critical role in the administration of debit, credit, and ATM card services.About the Role:Deliver exceptional member service by responding to complex inquiries related to credit, debit, and ATM card account...
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Financial Services Specialist
7 days ago
Vacaville, California, United States Travis Credit Union Full timeJob OverviewWe are seeking a highly motivated and results-driven Contact Center Representative to join our team at Travis Credit Union. As a key member of our contact center, you will be responsible for delivering exceptional service to our members, identifying opportunities to deepen member relationships, and managing complex product/service...
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Customer Service Representative
7 days ago
Vacaville, California, United States Travis Credit Union Full timeJob DescriptionWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Travis Credit Union. This role is responsible for providing exceptional member service through all support channels, including inbound calls, emails, and live chats.The ideal candidate will have a strong background in customer service, with a...
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Financial Management Specialist
3 weeks ago
Vacaville, California, United States Travis Credit Union Full timeAbout Travis Credit Union:We are a leading credit union dedicated to providing exceptional financial services to our members. Our commitment to innovation and customer satisfaction has earned us a reputation as a trusted partner in the financial industry.Salary: $65,000 - $85,000 per year, depending on experienceAbout the Job:Manage the broad aspects of...
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Continuous Improvement Director
16 hours ago
Vacaville, California, United States Travis Credit Union Full timeJoin Our TeamWe are seeking a highly skilled Continuous Improvement Director to lead our process improvement efforts at Travis Credit Union. As a key member of our operations team, you will play a critical role in driving process improvements and enhancing operational efficiency.Responsibilities:Develop and implement process improvement initiatives to drive...
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Operational Excellence Specialist
3 weeks ago
Vacaville, California, United States Travis Credit Union Full timeJob Summary:We are seeking an experienced Operational Excellence Specialist to join our team at Travis Credit Union. In this role, you will play a key part in optimizing and improving the efficiency, productivity, and overall performance of our operations.
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Staffing Optimization Specialist
3 weeks ago
Vacaville, California, United States Travis Credit Union Full timeCompany Overview">Travis Credit Union is a leading financial institution dedicated to serving the needs of its members. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted partner in the community.
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Senior Financial Product Development Manager
3 weeks ago
Vacaville, California, United States Travis Credit Union Full timeProduct Manager Opportunity at Travis Credit UnionWe are seeking a seasoned Product Manager to join our team at Travis Credit Union. This is an exciting opportunity for a motivated individual who is passionate about delivering exceptional member experiences through innovative financial products.About the Role:This position plays a critical role in driving...
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Business Relationship Growth Specialist
3 weeks ago
Vacaville, California, United States Travis Credit Union Full timeAbout the RoleWe are seeking a highly skilled Business Relationship Growth Specialist to join our team at Travis Credit Union. As a key member of our business banking team, you will be responsible for developing and growing relationships with existing business members while also identifying and establishing new business relationships.Job...
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Financial Services Relationship Manager
3 weeks ago
Vacaville, California, United States Travis Credit Union Full timeJob OverviewThis position is a key role within Travis Credit Union, responsible for building and maintaining relationships with members in the mortgage lending space. The successful candidate will have a strong background in sales and customer service, with a passion for helping individuals achieve their financial goals.Key ResponsibilitiesGenerate new...
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Senior Mortgage Financial Advisor
16 hours ago
Vacaville, California, United States Travis Credit Union Full timeAbout Our Credit Union">We are a not-for-profit, cooperative financial institution serving those who live or work in Solano, Yolo, Sacramento, Placer, San Joaquin, Stanislaus, Napa, Contra Costa, Alameda, Sonoma, Colusa, and Merced Counties.We are committed to building lifelong relationships with our members to help them achieve their financial goals.We...
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Loan Originator Manager
15 hours ago
Vacaville, California, United States Travis Credit Union Full timeJob DescriptionThis Loan Originator Manager position is an exciting opportunity to join the team at Travis Credit Union and contribute to our mission of building lifelong relationships with our members.In this role, you will be responsible for:Originating and closing mortgage loans within credit union policy guidelines.Building and maintaining relationships...
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Contact Center Leadership Role
3 weeks ago
Vacaville, California, United States Travis Credit Union Full timeAbout the JobWe are seeking a highly skilled Contact Center Leadership Role - Manager to join our team at Travis Credit Union. As a key member of our leadership team, you will be responsible for overseeing and directing the daily operation of our contact center, fostering collaboration and improving our support channels.Job ResponsibilitiesOversee and direct...
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Mortgage Loan Originator
20 hours ago
Vacaville, California, United States Travis Credit Union Full timeAbout the RoleThis Mortgage Loan Originator position at Travis Credit Union is a fantastic opportunity for individuals who are passionate about delivering exceptional customer experiences and building strong relationships with members and real estate professionals. As a key member of our team, you will be responsible for originating and closing mortgage...