Assistant Director, Aquatics Operations

3 days ago

Bloomington, Indiana, United States Great Wolf Lodge Full time

Job Summary:

The Assistant Director, Aquatics Operations is a key leadership role responsible for assisting the Director of Aquatics in the overall management and operation of the waterpark. This includes leadership and development of aquatics staff, financial planning and execution, and serving as the Director of Aquatics in their absence.

Key Responsibilities:

  • Assist the Director in forecasting and executing departmental and safety budgets.
  • Develop and maintain inspection programs to support waterpark operations.
  • Manage the aquatics department, including maintaining a strong team atmosphere, scheduling, conducting training, general purchasing, and cleanliness programs.
  • Develop and manage aquatics staff, including managers, supervisors, and lifeguards, for potential career advancement.
  • Participate in the Manager-On-Duty (MOD) program and execute duties.
  • Plan, administer, and monitor aquatics safety programs that comply with Great Wolf Lodge traditions, government regulations, and third-party requirements.
  • Administer emergency procedures as necessary, including emergency first aid, CPR, and AED.
  • Document and track safety and OSHA-related incidents and rescue reports for monthly, quarterly, and year-end reporting to management, E&A, and Employee Relations.
  • Conduct monthly checks of safety equipment to ensure adequate supply levels and proper functionality of safety devices, such as AEDs.
  • Lead the Resort Safety Committee and participate in monthly Corporate Safety Committee calls.
  • Instruct Ellis Lifeguard Training and assist with in-service trainings throughout the year.

Requirements:

  • High School diploma or equivalent experience.
  • Experience creating and maintaining documents with Microsoft Office (Word, PowerPoint, Excel).
  • Minimum of 2 years of experience supervising, coaching, developing, leading, promoting teamwork, and providing effective feedback to employees.
  • Ellis & Associates (E&A) International Lifeguard Training Program license.
  • E&A Basic Leadership Training License.
  • Experience in First Aid, CPR, and AED.
  • Demonstrated ability to effectively resolve conflict.
  • Willingness to work flexible schedules, including nights, weekends, and/or holidays as needed.

Preferred Qualifications:

  • Minimum 2 years of Aquatics Management experience in a similar-sized facility.
  • Assistant Director Aquatics experience preferred.
  • College Degree.
  • Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) license.
  • Emergency Medical Technician or other medical background.

Physical Requirements:

  • Able to bend, stretch, and twist.
  • Able to sit or stand for long periods of time.
  • Able to climb multiple flights of stairs on a daily basis and walk frequently.

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