Collateral Management Team Member, Marlborough, Full-Time
6 hours ago
We are seeking a highly skilled Collateral Management Team Member to join our Loan Services Department in Marlborough. As a key member of our team, you will be responsible for processing work related to the Loan Services Department job responsibilities and assisting members and front-line staff with questions pertaining to those processes.
Key Responsibilities- Process Pega Emails, Collateral Management Mail, and Service Requests in a timely and efficient manner.
- Provide phone coverage for the Loan Services Department to assist the Information Center, Branches, and various departments.
- Learn and understand all aspects of the Title Tracking Program and the Collateral Protection Program.
- Prepare Berkheimer Title Packages, Lease Buyout Title Seller Documents, and Lien Placement Fee Transactional Audits.
- Complete training courses within established guidelines and actively contribute to DCU's Success Sharing initiatives.
- 6-12 months of related experience in a financial institution, preferably in customer service.
- Basic PC skills and ability to handle multiple priorities.
- Strong written and verbal communication skills, applied learning, dependability, and interpersonal skills.
As a Collateral Management Team Member, you will have the opportunity to work in a professional office environment, with a competitive salary and benefits package. You will also have the chance to develop your skills and knowledge in a dynamic and supportive team environment.
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