Business Leader

4 days ago


Claremont, New Hampshire, United States Wendy's Full time
About the Role

We are seeking a highly skilled and experienced Business Leader to join our team as a General Manager at Wendy's. As a General Manager, you will be responsible for overseeing the daily operations of a designated Wendy's restaurant, ensuring a positive dining experience for our customers, and developing and mentoring your team to achieve exceptional results.

Key Responsibilities
  • Operations Management: Monitor and reinforce food safety procedures, maximize store sales and profit goals, maintain QSC standards, and ensure protection of Wendy's brand and assets.
  • Team Development: Develop and mentor your team to achieve exceptional results, provide training and support, and promote a positive and inclusive work environment.
  • Customer Experience: Ensure a positive dining experience for our customers, respond to customer feedback, and implement initiatives to improve customer satisfaction.
  • Business Performance: Analyze sales data, identify areas for improvement, and implement strategies to increase sales and profitability.
Requirements
  • Education: College degree and 3-4 years' experience as General Manager in the restaurant industry or equivalent combination of education and experience.
  • Skills: Strong PC skills, open and flexible work availability, demonstrated ability to lead and manage operations in a fast-paced environment, solid talent- and performance-management skills.
Working Conditions
  • Physical Demands: Ability to stand for long periods, frequent bending, kneeling, lifting pounds, ability to travel to other restaurants, Area Office, etc. as needed.
  • Equipment Use: Ability to use Headset to take customer orders or to take or give direction, ability to use general restaurant equipment, ability to use keyboard and computer.
  • Performance Elements: Ability to come to work promptly and regularly, ability to take direction and work well with others, ability to accomplish multiple tasks within established timeframes, ability to concentrate and perform duties accurately, ability to learn and apply policies and procedures, ability to react to change productively and handle other tasks assigned, ability to complete all applicable training programs.

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