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Customer Service and Sales Professional
2 months ago
As a Customer Service Representative at Bill Nelson - State Farm Agent, you will have the opportunity to work with a dynamic team of insurance professionals who are dedicated to providing exceptional service to our clients. Our agency is expanding, and we are seeking passionate individuals to join us in our mission to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Key Responsibilities- Establish and Maintain Customer Relationships: Build strong relationships with clients, understand their insurance needs, and provide personalized solutions to meet those needs.
- Insurance Needs Assessment: Conduct thorough needs assessments to identify opportunities to educate clients about insurance options and provide recommendations to meet their needs.
- Lead Generation and Appointment Scheduling: Develop leads, schedule appointments, and market appropriate insurance products and services to clients.
- Competitive Compensation: Earn hourly pay plus commission/bonus, providing a competitive income potential.
- Health Benefits: Enjoy comprehensive health benefits, including medical, dental, and vision coverage.
- Paid Time Off: Receive paid vacation and personal/sick days, allowing you to recharge and maintain a healthy work-life balance.
- Flexible Hours: Enjoy flexible scheduling, allowing you to balance work and personal responsibilities.
- Growth Opportunities: Develop your skills and advance your career within our agency, with opportunities for professional growth and development.
- Insurance Industry Knowledge: Possess a basic understanding of insurance products and services, with a willingness to learn and develop your knowledge.
- Excellent Communication Skills: Demonstrate strong written, verbal, and listening communication skills, with the ability to effectively communicate with clients and colleagues.
- Customer-Focused: Be people-oriented, with a strong focus on providing exceptional customer service and building strong relationships with clients.
- Detail-Oriented: Possess strong attention to detail, with the ability to accurately process and manage client information.
- Proactive Problem-Solving: Demonstrate a proactive approach to problem-solving, with the ability to think critically and resolve issues efficiently.
- Team Player: Be able to work effectively in a team environment, with a willingness to collaborate and support colleagues to achieve shared goals.
