Customer Accounts Representative

3 weeks ago


Pleasanton, California, United States Aaron's Family of Companies Full time

Job Summary

Aaron's Family of Companies is seeking a highly skilled Customer Accounts Advisor to join our team. As a Customer Accounts Advisor, you will play a key role in assisting the Customer Accounts Department with lease agreement renewals and supporting the overall needs of the store.

Key Responsibilities

  • Attain and maintain customers' accounts, including updating customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone.
  • Sell customers on the benefits of timely lease agreement renewal payments.
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals.
  • Assist with merchandise returns and guest deliveries as directed by management.
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned.
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily.
  • Load, secure and protect product in company vehicle.
  • Safely operate company vehicle.
  • Assist the Sales Team as needed.

Requirements

  • United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
  • Must meet DOT requirements to obtain certification in required states (United States).
  • Ability to work schedule of hours varying from 8 am to 9 pm.
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly.
  • Two years of retail/customer service experience preferred.
  • High School diploma or equivalent preferred.
  • Excellent interpersonal and communication skills.
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively.
  • Proper telephone etiquette.
  • Uphold the Aaron's Brand and protect company assets.
  • Maintain a professional appearance.
  • Proficient computer skills.


  • Pleasanton, California, United States Aaron's Family of Companies Full time

    Customer Accounts AdvisorAbout the RoleAaron's Customer Account Advisors play a vital role in assisting the Customer Accounts Department with lease agreement renewals. As a key member of the team, you will support the overall needs of the store by assisting other team members, providing exceptional customer service, and driving payment collections and lease...


  • Pleasanton, California, United States Aaron's Family of Companies Full time

    Job SummaryAaron's Family of Companies is seeking a highly skilled Customer Accounts Advisor to join our team. As a Customer Accounts Advisor, you will play a key role in assisting the Customer Accounts Department with lease agreement renewals and supporting the overall needs of the store.Key ResponsibilitiesAttain and maintain customers' accounts, including...


  • Pleasanton, California, United States AC Hotel Pleasanton Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at AC Hotel Pleasanton. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless stay for our guests.Key ResponsibilitiesRegister and assign guests to hotel roomsEstablish methods of payment and verify...


  • Pleasanton, California, United States Wallace Wong-Farmers Insurance Full time

    Job Title: Insurance Customer Service RepresentativeJob Description:Are you looking for a new challenge in the insurance industry? Wallace Wong-Farmers Insurance in Pleasanton, California, is seeking a positive and enthusiastic individual to join our team as a Full-Time Insurance Customer Service Representative. You will be using your professional demeanor,...


  • Pleasanton, California, United States Internet Brands Full time

    **Job Summary**Nolo, a subsidiary of Internet Brands, is seeking a highly skilled Customer Service Representative to join their team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to customers through various channels, including phone, email, and chat.**Responsibilities**Provide timely...


  • Pleasanton, California, United States SafeAmerica Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Call Center Representative to join our team at SafeAmerica Credit Union. As a key member of our eSolutions team, you will be responsible for delivering exceptional service to our members, uncovering their needs, and finding solutions to help them achieve their financial goals.Key...


  • Pleasanton, California, United States SafeAmerica Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Call Center Representative to join our team at SafeAmerica Credit Union. As a key member of our eSolutions team, you will be responsible for delivering exceptional service to our members, uncovering and understanding their needs, and finding solutions to help them achieve their goals.Key...


  • Pleasanton, California, United States Ultimate Staffing Services Full time

    Job DescriptionAs a Customer Service Representative at Ultimate Staffing Services, you will be responsible for handling customer complaints in a timely and effective manner. This involves identifying customer needs and providing solutions that meet their expectations.Key Responsibilities:Learn to identify customer needs and desires to recommend the...


  • Pleasanton, California, United States State Farm Insurance Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving their issues in a timely and professional manner.Key ResponsibilitiesAssist...


  • Pleasanton, California, United States Linde Full time

    Job Summary:As a Customer Service Representative at Linde, you will play a vital role in ensuring the smooth operation of our Customer Service functions. You will supervise all Customer Service personnel, assisting the Customer Service Supervisor in their duties and actively participating in the training of new hires. Your responsibilities will include...


  • Pleasanton, California, United States SafeAmerica Credit Union Full time

    Job SummaryThis role is a great opportunity to join the team at SafeAmerica Credit Union as a Call Center Representative. As a key member of our customer service team, you will be responsible for delivering exceptional service to our members, uncovering and understanding their needs, and finding solutions to help them achieve their goals.Key...


  • Pleasanton, California, United States State Farm Insurance Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may have.Key Responsibilities:Assist customers with policy...


  • Pleasanton, California, United States Ultimate Staffing Full time

    We are seeking a talented Customer Service Representative to join our team at Ultimate Staffing. This is a contract to permanent position with the opportunity to transition to a permanent role between 4-6 months.The ideal candidate will be friendly and personable, with excellent communication skills and the ability to work independently. They will be...


  • Pleasanton, California, United States Morgan King - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional service to our clients and helping them achieve their insurance and financial goals.ResponsibilitiesBuild and maintain strong...


  • Pleasanton, California, United States State Farm Insurance Full time

    State Farm Insurance is seeking a highly skilled and customer-focused Office Representative to join our team. As an Office Representative, you will play a critical role in providing exceptional customer service to our clients. Your responsibilities will include assisting customers with their insurance needs, processing insurance policy changes and updates,...


  • Pleasanton, California, United States Service Champions Heating & Air Conditioning Full time

    About the RoleService Champions Heating & Air Conditioning is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Call Center Team, you will be responsible for delivering exceptional customer service to our clients.Key ResponsibilitiesHandle inbound and outbound customer service calls in a call center...


  • Pleasanton, California, United States SafeAmerica Credit Union Full time

    Job SummaryThe Call Center Representative is a key member of our team, responsible for delivering exceptional service to our members. This role requires a strong ability to listen, assess, and resolve member needs in a timely and professional manner.Key ResponsibilitiesProvide efficient and proactive service to members, ensuring a superior experience through...


  • Pleasanton, California, United States SafeAmerica Credit Union Full time

    Job DescriptionAt SafeAmerica Credit Union, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional service to our members, ensuring their financial needs are met, and providing solutions to their concerns.Key Responsibilities:Provide...


  • Pleasanton, California, United States Walmart Full time

    **Job Overview**At Walmart, we're looking for a skilled Customer Service Representative to join our team. As a Front End Service associate, you'll be responsible for providing exceptional customer service, processing returns and refunds, and handling financial transactions. You'll be the face of our company, ensuring that every customer leaves with a smile...


  • Pleasanton, California, United States Republic National Distributing Company Full time

    Key Responsibilities:Maximize sales of beer, wine, and liquor supplier brands to On Premise and Retail Package store customers.Effectively manage accounts, execute sales strategies, and provide support and communication to customers.Drive sales growth and commerce through strong relationships and selling execution.About the Role:As a Sales Representative at...