Bilingual Retail Sales Associate

2 weeks ago


Metairie, United States Mediabistro Full time
About the Role

We are seeking a highly motivated and customer-focused Bilingual Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and building strong relationships with our customers.

Key Responsibilities
  • Explain and demonstrate product capabilities to customers, providing personalized solutions to meet their needs.
  • Meet or exceed sales, retention, and customer experience targets, driving business growth and customer satisfaction.
  • Assist with store opening and closing procedures, ensuring a seamless customer experience.
  • Handle cash and credit transactions accurately and efficiently.
  • Participate in workshops, special events, and product demos to stay up-to-date on our products and services.
  • Support colleagues in achieving sales and customer experience targets.
  • Continuously expand knowledge of Cox products and services, staying ahead of the competition.
  • May be required to work in other locations within the same geographical area.
What We Offer

As a Bilingual Retail Sales Associate, you will enjoy a competitive compensation package, including a variable targeted total compensation of $48,628, with high earners reaching an average annual compensation of $63,224. You will also receive a full-time hourly base rate of $16.00 per hour, plus monthly targeted commissions of $1,279. Additionally, you will be eligible for an annual incentive/commission target of $15,348.00.

We offer a comprehensive benefits package, including health care insurance, retirement planning, and paid time off. You will also have access to free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance, and much more.

Requirements
  • Fluency in Spanish, both written and spoken.
  • High school diploma or equivalent, or up to 2 years of relevant work experience.
  • Ability to meet established sales, retention, and customer experience targets.
  • Strong interpersonal and communication skills to effectively sell products and influence customer decisions.
  • Ability to build relationships and adapt to a diverse customer base.
  • Ability to multi-task and prioritize in a fast-paced team environment.
  • Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services.
  • Computer literacy with an aptitude for learning communication products, services, and accessories.
  • Willingness to work a flexible schedule, including weekends, evenings, and holidays.
  • Ability to lift 25-50 pounds to help manage stock room inventory.
Preferred Qualifications
  • Some college experience with a focus in sales, business, and/or management.
  • One year of experience in a related field, such as sales, retail sales, or service industry.
  • Experience selling Wireless/Mobile products.


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