Customer Service Representative
4 weeks ago
S-One Holdings Corporation is a global company with a focus on the digital imaging industry. Our LexJet subsidiary is seeking a Customer Service Representative to support company objectives and sales initiatives. This role is responsible for creating a great customer experience and assisting in the growth of sales and margin for our LexJet subsidiary.
Key Responsibilities:- Communicate and connect with defined customer database
- Profile customers/prospects and assign appropriately
- Assist with orders, quotes, tracking, samples, and sending thank you cards
Monitor public folders and take action, where needed, in a timely and professional manner. Provide positive communication with our customers/prospects via phone, email, and online chat. Ask proper questions to ensure we are helping our customers with their needs and applications in mind. Create a great customer experience by being professional, accurate, and timely.
Requirements:- Customer service experience preferred
- Ability to learn multiple platforms to perform position requirements
S-One values and rewards our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As a team member, you'll also enjoy a comprehensive benefits package, including company-supplemented medical insurance, voluntary dental and vision insurance, a 401(k) plan with company matching, supplementary benefits, paid time off, and professional development opportunities.
S-One is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
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