Customer Service Representative

5 days ago


SaintBauzilledePutois, Occitanie, United States SSC - Sarasota Full time

About the Role:

As a Customer Service Representative at SSC - Sarasota, you will play a vital role in supporting our purpose to help people get well and live healthier. Your responsibilities will include answering incoming calls, reviewing accounts for missing information, and documenting details from each phone call. You will also make outbound calls for follow-up on accounts and screen patients for financial assistance.

Key Responsibilities:

• Communication: Answer incoming calls, review accounts, and document details from each phone call.
• Account Management: Index Explanation of Benefits (EOBs), enter IS batches electronically, verify insurance eligibility, and collect payments from all parties for outstanding account balances.
• Policy Adherence and Administrative Duties: Adhere to and comply with all relevant policies and procedures, process incoming correspondence, and attend scheduled educational sessions and department meetings.

About Us:

Community Health Systems is one of the nation's leading healthcare providers, developing and operating healthcare delivery systems in 40 distinct markets across 15 states. We are committed to helping people get well and live healthier.



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