Customer Service Representative
4 weeks ago
Job Summary: We are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative at Everglades University. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.
Key Responsibilities:
- Provide exceptional customer service to students, faculty, and staff
- Answer and direct phone calls in a professional and courteous manner
- Respond to emails and other correspondence in a timely and efficient manner
- Assist with administrative tasks and projects as needed
Requirements:
- Bachelor's degree or equivalent experience
- At least two years of experience in a customer service or related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
Preferred Qualifications:
- Experience working in a university setting
- Proficiency in Microsoft Office and other software applications
- Strong computer and telephone skills
Everglades University is an equal opportunity employer and prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, genetic information, veteran status, or any other status protected by applicable law.
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