Customer Support Specialist

24 hours ago


Iselin, New Jersey, United States Provident Bank Full time

At Provident Bank, we are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences through inbound calls, ensuring that our customers receive accurate and timely information about our products and services.

Key Responsibilities:

  • Respond to customer inquiries regarding banking services, including ATM and debit card services, transactions, and account information.
  • Assist customers with banking needs, providing clear and accurate information about our products and services.
  • Identify customer needs and recommend services and products to meet those needs.
  • Work under general supervision, adhering to the Bank's Code of Ethics, Core Values, and Mission Statement.

Requirements:

  • High school diploma or GED.
  • 0-2 years related experience and/or training or equivalent combination of education and experience.
  • Proficient critical thinking skills, ability to problem solve, and make sound decisions.
  • Adaptive, flexible, and resourceful, with the ability to cope with a fast-changing environment.
  • Intermediate proficiency in Microsoft Office suite and alphanumeric data entry.

Preferred Qualifications:

  • Prior banking experience.
  • Prior call center experience.

Working Conditions:

  • Work is performed in a normal office environment, with moderate noise levels.
  • This position involves travel to customers and property locations.


  • Iselin, New Jersey, United States Cisco Full time

    Unlock Customer Success with CiscoCisco is seeking a highly skilled Customer Success Specialist to join our team. As a key member of our Customer Experience organization, you will play a critical role in accelerating customer adoption of Cisco products and solutions.Key Responsibilities:Conduct targeted consultative sessions and interactive technical...


  • Iselin, New Jersey, United States LotSolutions, Inc. Full time

    {"Job Title": "Claims Support Specialist", "Job Description": "Job SummaryLotSolutions, Inc. is seeking a highly organized and detail-oriented Claims Support Specialist to provide administrative support to claims adjusters and claims management within the specialty claims department.Key Responsibilities:Provide administrative support to claims adjusters and...


  • Iselin, New Jersey, United States WS Audiology Americas Full time

    Job OverviewWS Audiology Americas is a global leader in the hearing aid industry, committed to unlocking human potential by bringing back hearing for millions of people worldwide.As a Consumer Helpdesk Specialist, you will play a vital role in supporting consumers who wear our hearing aids and use our related apps and accessories.Key ResponsibilitiesProvide...


  • Iselin, New Jersey, United States Cisco Full time

    About the RoleThe Customer Success Specialist plays a critical role in driving customer satisfaction and loyalty. As a strategic advisor and technical expert, you will engage with customers to understand their needs and provide tailored solutions.Key ResponsibilitiesDevelop and maintain strong relationships with customers to ensure their success with our...


  • Iselin, New Jersey, United States World Insurance Associates, LLC. Full time

    Job SummaryWorld Insurance Associates, LLC. is seeking a highly skilled Compliance and Legal Support Specialist to join our team. As a key member of our Compliance and Legal department, you will play a critical role in supporting regulatory, compliance, and operational matters. Your expertise will be essential in coordinating learning management systems,...


  • Iselin, New Jersey, United States Fortegra Full time

    Job SummaryThis role provides administrative support to claims adjusters and claims management within the specialty claims department. The successful candidate will be responsible for drafting routine documents, obtaining, reviewing, and summarizing relevant documents, reports, records, and other information sources.Key ResponsibilitiesHandle a desk of...


  • Iselin, New Jersey, United States System One Full time

    Collections SpecialistWe are seeking a skilled Collections Specialist to join our team at System One. As a Collections Specialist, you will be responsible for managing delinquent accounts, making outbound calls, and working with various managers and departments to strategize and execute monthly collection plans.Key Responsibilities:Manage automated calls and...


  • Iselin, New Jersey, United States OneMain Financial Full time

    Job Title: Consumer Loan Sales SpecialistAt OneMain Financial, we're committed to providing responsible access to credit for hardworking Americans. As a Consumer Loan Sales Specialist, you'll play a critical role in empowering customers to achieve their financial goals.Key Responsibilities:Deliver exceptional customer service and build strong relationships...

  • Payroll Specialist

    2 weeks ago


    Iselin, New Jersey, United States Solomon Page Full time

    Payroll Specialist OpportunityWe are seeking a skilled Payroll Specialist to join our team at Solomon Page. As a Payroll Specialist, you will be responsible for processing multiple bi-weekly payrolls and related items, as well as providing backup support to other payroll processors as needed.Key Responsibilities:Process bi-weekly payrolls and related...

  • To-Go Specialist

    4 days ago


    Iselin, New Jersey, United States Bonefish Grill Full time

    Bonefish Grill is seeking a skilled To-Go Specialist to provide exceptional customer service and promote our menu offerings. Key responsibilities include:Key Responsibilities:Providing friendly, attentive service to customersDeveloping extensive product knowledge of the menu to explain and suggest offeringsUpselling products when appropriateDisplaying a...


  • Iselin, New Jersey, United States Mitchell Martin Inc. Full time

    Senior Application Support EngineerJoin Mitchell Martin Inc. as a Senior Application Support Engineer and take on a challenging role that requires expertise in SQL, ETL, Linux, and Windows environments. As a key member of our Market Operations Support team, you will provide L1/L2 support coverage, addressing user inquiries and resolving production incidents...


  • Iselin, New Jersey, United States Tek Pyramids Full time

    Sr. Application Support EngineerJoin Tek Pyramids in Iselin, NJ, as a hybrid remote and on-site Sr. Application Support Engineer. This long-term contract opportunity requires a strong background in application support, with a focus on fixed income and equities support.Key Responsibilities:Provide L1/L2 support for applications, including Murex, Smartloan,...


  • Iselin, New Jersey, United States Medidata Solutions Full time

    About the RoleThe Biovia Solution Sales Specialist will play a key role in shaping and building the go-to-market strategy for our Biovia solutions. This individual will report to the Director of Biovia Solution Sales Specialists and can be based remotely in the domestic US.ResponsibilitiesAchieve half-year and annual sales targetsCollaborate with Pre-Sales,...

  • Payroll Specialist

    3 weeks ago


    Iselin, New Jersey, United States Solomon Page Full time

    Payroll Specialist OpportunityWe are seeking a skilled Payroll Specialist to join our team at Solomon Page. As a Payroll Specialist, you will be responsible for processing bi-weekly payrolls and related items, as well as providing backup support to other payroll processors as needed.Key Responsibilities:Process multiple bi-weekly payrolls and related items,...


  • Iselin, New Jersey, United States Waste Connections Full time

    Waste Connections is seeking a highly motivated and detail-oriented Collections Specialist to join our team in Iselin, NJ.This is a full-time position responsible for resolving delinquent accounts through phone calls and emails, taking customer payments, and working to resolve service or billing issues.Key Responsibilities:Make outbound calls and send emails...

  • To Go Specialist

    4 days ago


    Iselin, New Jersey, United States Red Lobster Full time

    At Red Lobster, we're passionate about delivering exceptional guest experiences. As a To Go Specialist, you'll play a key role in enhancing our guests' takeout experience by offering personalized service and food and drink suggestions. Your responsibilities will include taking accurate orders, assembling prepared food and drink orders, and walking orders to...


  • Iselin, New Jersey, United States Genesis10 Full time

    Job Title: Software Engineer/SharePoint SpecialistGenesis10 is seeking a highly skilled Software Engineer/SharePoint Specialist to join our team. As a key member of our team, you will be responsible for designing, developing, and implementing SharePoint solutions that meet the needs of our clients.Responsibilities:Consult on complex initiatives with broad...


  • Iselin, New Jersey, United States Brains Workgroup, Inc. Full time

    Job Title: Sr Application Support EngineerWe are seeking a highly skilled Sr Application Support Engineer to join our team at Brains Workgroup, Inc. in Iselin, NJ. This is a 6+ months contract with possible extensions or option to hire.Job Summary:The successful candidate will provide L1/L2 support coverage, resolving user inquiries and handling production...


  • Iselin, New Jersey, United States Ascot Group Full time

    Senior Claims Specialist, MarineWe are seeking a highly skilled Senior Claims Specialist to join our dynamic team at Ascot Group. As a key member of our Ocean Marine claims team, you will be responsible for investigating and managing complex claims, ensuring exceptional service and communication with all parties involved.Key Responsibilities:Investigate and...


  • Iselin, New Jersey, United States ASK Consulting Full time

    Job Title: Sr Application Support EngineerWe are seeking a highly skilled Sr Application Support Engineer to join our team at ASK Consulting. As a key member of our team, you will be responsible for providing top-notch support to our clients and ensuring the smooth operation of our applications.Key Responsibilities:Provide Level 1 and Level 2 support...