Support Team Member
2 days ago
Are you a customer-focused individual looking for a new challenge? Do you have excellent communication and problem-solving skills?
About the RoleWe are seeking a talented Support Team Member to join our team in Dallas, TX.
Responsibilities- Handle incoming calls, emails, and chats from retirement plan participants
- Research account or plan specifications
- Follow up on outstanding issues and escalations in a timely manner to ensure satisfactory resolution
- Complete participant transactions as required using Internet applications, Automated Voice response system, or manual procedures as required
To be successful in this role, you will need:
- High school graduate
- Experience working EXP tasks
- Able to handle multiple priorities with success
- Strong problem-solving skills
- Proficient in Excel and Word
- Willing to work overtime
We offer a competitive hourly rate of $15-$21, depending on a combination of factors, including education, relevant work experience, qualifications, skills, certifications, location, etc. Additional benefits include:
- Paid Time Off (PTO) starts accruing on the first day of work and can be used for any reason
- Employee Assistance Program (EAP)
- Commuter Program, which allows you to use pre-tax dollars to pay for your parking or public transit expenses to get to and from work
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Logistics Team Member
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Restaurant Team Member
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Warehouse Team Member
2 days ago
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Dining Team Member
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