Distribution Operations Assistant

3 days ago


Houston, Texas, United States Hearst Full time
About the Role

We are seeking a highly motivated and detail-oriented Distribution Operations Assistant to join our team at Hearst Newspapers. As a key member of our distribution team, you will play a critical role in ensuring the timely and efficient delivery of our publications to customers across the Houston area.

Key Responsibilities
  • Compliance and Quality Control: Ensure that all distribution activities are conducted in accordance with company policies and procedures, and identify areas for improvement to enhance overall quality and efficiency.
  • Route Monitoring and Support: Regularly monitor delivery routes to ensure that all products are delivered on time and in good condition, and provide support to distributors and independent contractors as needed.
  • Customer Service and Issue Resolution: Respond to customer inquiries and resolve service-related issues in a timely and professional manner, working closely with distributors and independent contractors to resolve issues and prevent future problems.
  • Reporting and Data Analysis: Prepare and analyze reports to track distribution performance, identify trends and areas for improvement, and provide insights to inform business decisions.
  • Team Collaboration and Communication: Regularly attend team meetings and contribute to discussions on distribution operations, customer service, and other relevant topics, and communicate effectively with colleagues and supervisors to ensure seamless collaboration and information sharing.
Requirements and Qualifications
  • Excellent Communication and Interpersonal Skills: Ability to effectively communicate with customers, distributors, and colleagues, and build strong relationships to drive business results.
  • Attention to Detail and Organizational Skills: Ability to maintain accurate records, track multiple tasks and deadlines, and prioritize responsibilities to ensure timely completion of tasks.
  • Technical Skills: Proficiency in Microsoft Office applications, including Outlook, Word, and Excel, and ability to learn and adapt to new software and systems.
  • Physical Demands: Ability to lift, push, and pull up to 75 pounds, and frequently climb stairs and stand for extended periods.
About Hearst Newspapers

Hearst Newspapers is a leading media company with a rich history of innovation and excellence in journalism. Our publications reach millions of readers across the United States, and we are committed to delivering high-quality content and exceptional customer service.



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