Distribution Operations Assistant

7 days ago

Houston, Texas, United States Service Wire Company Full time

Reporting to: Distribution Manager

Location: Houston, TX

Position Overview:

The Distribution Operations Assistant plays a crucial role in supporting the Distribution Manager with the recruitment, training, and scheduling of staff. This position is integral in formulating, executing, and overseeing logistics strategies aimed at ensuring the seamless distribution of wire and cable, aligning with set standards, customer requirements, and production objectives.

Key Responsibilities:

  • Under the guidance of the Distribution Manager, supervises the activities of personnel involved in shipping, receiving, loading, and unloading trucks, as well as storing, retrieving, packing, and distributing finished products.
  • Delegates specific tasks to team members, such as confirming quantities of incoming production items and assembling customer orders.
  • Promotes a culture of safety across all operational aspects.
  • Collaborates with various departments and stakeholders to devise strategic plans and procedures that enhance warehouse efficiency.
  • Ensures systematic stacking/storage of products, along with the picking and staging of outgoing shipments, maintaining high productivity levels while ensuring all shipments are complete and undamaged.
  • Establishes operational protocols for verifying incoming and outgoing shipments, analyzes warehouse inventory, and generates reports on slow-moving or surplus stock.
  • Reviews shipping documents for incoming products and customer orders to effectively plan work activities.
  • Maintains accurate departmental records and documentation in a timely manner.
  • Ensures proper maintenance of equipment and a clean, safe working environment.
  • Interprets and enforces company policies and practices among employees.
  • Coordinates activities with sales, inventory management, purchasing, and transportation departments.
  • Optimizes and manages the fulfillment order lifecycle.
  • Delivers a high standard of internal and external customer service.
  • Ensures that all products and services meet both external and internal standards, including legal compliance and customer expectations.
  • Identifies opportunities to minimize waste and enhance efficiency.
  • Actively participates in internal continuous improvement initiatives.
  • Performs additional duties as assigned.

Qualifications:

  • Associate's degree or equivalent experience in distribution required.
  • Bachelor's degree in supply chain management, business, or related fields is advantageous.
  • Proven ability to maintain and promote high levels of customer service.
  • A minimum of 4 years of relevant experience in distribution management.
  • Strong leadership and supervisory skills.
  • Experience with continuous improvement and lean principles is preferred.
  • Excellent verbal and written communication abilities.
  • Strong problem-solving skills.
  • Exceptional organizational skills and attention to detail.
  • Proficient in inventory management software and systems.
  • Demonstrated ability to meet deadlines in a fast-paced environment with strict scheduling demands.
  • Bilingual in Spanish and English is a plus.

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