Pet Grooming Team Lead

4 days ago


Columbia, Missouri, United States Furry Land ColumbiaJefferson City Full time
About Furry Land Columbia/Jefferson City

Furry Land Columbia/Jefferson City is one of the largest mobile grooming franchise companies in the nation, operating nationwide and continuing to grow. Our mission is to ensure the lives of pets are healthy and comfortable, and we're dedicated to our animals, clients, and team.

Job Summary

We're seeking a skilled and enthusiastic Lead Groomer to join our team at Furry Land Columbia/Jefferson City. As a Lead Groomer, you'll be responsible for leading the operations of the grooming business, building relationships with clients, championing exceptional customer service, and training assistants in the skill of grooming.

Responsibilities
  • Onboard new associates and groomers, ensuring completion of all training requirements and annual safety certifications.
  • Drive our state-of-the-art 2023 Mercedes Sprinter van to scheduled appointments in the Columbia area.
  • Ensure professional services, including bathing, brushing, trimming, and styling, according to customer preferences and breed standards.
  • Develop a local business growth and advertising strategy with other members of Furry Land and oversee its execution.
  • Ensure vans are properly maintained, serviced, and registered, and oversee any upkeep or repairs required.
  • Schedule and manage appointments, ensuring timely arrivals and efficient use of time to maximize productivity.
  • Provide exceptional customer service by addressing client inquiries, addressing concerns, and maintaining a friendly and professional demeanor.
Requirements
  • Proven experience as a professional pet groomer, with a deep understanding of various grooming techniques, breed-specific cuts, and coat types.
  • Valid driver's license and a clean driving record, with the ability to drive a grooming van safely and efficiently.
  • Passion for working with animals and a demonstrated ability to handle pets of all sizes, temperaments, and breeds.
  • Excellent communication and interpersonal skills, with the ability to build rapport with pet owners and provide outstanding customer service.
  • Strong attention to detail and the ability to consistently deliver high-quality grooming services.
  • Ability to work independently and manage time effectively to meet appointment schedules.
  • Ability to handle and lift all breed sizes.
  • Flexibility to work weekends, holidays, and occasional extended hours based on customer demand.
What We Offer

We offer a unique mobile spa experience for dogs and cats, ensuring a stress-free and convenient grooming process for both pets and their owners. Our team is dedicated to providing exceptional customer service and ensuring the well-being of our furry friends. If you're passionate about providing exceptional grooming services and leading a community that works together for the love of our furry friends, apply now to join our team at Furry Land Columbia/Jefferson City.



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