Inside Sales Representative
4 days ago
We are seeking a highly motivated Inside Sales Representative to join our team in Siler City. In this role, you will be responsible for providing top-notch customer service, support, and account management to our government and federal customers.
About Us
Carolina Advanced Digital, Inc. has been a leader in IT infrastructure, network security solutions, network design, and access control for over 35 years. We pride ourselves on our family-owned, service-disabled veteran-owned small business values and commitment to serving our customers throughout the United States.
Key Responsibilities:
- Provide customer service and account support for government/federal customers
- Responsible for inside sales functions, quotes, contract maintenance
- Data entry and customer database maintenance
- Ensure the CRM system is updated with accurate customer information and sales progress
- Coordinate with distribution, customer, accounting, and other operation teams to expedite sales processes
- Respond to customer inquiries about products, pricing, and delivery times
- Prepare sales reports and identify potential areas for process improvement
Requirements:
- A basic understanding of tech and IT concepts.
- Strong customer service and communication skills.
- Excellent organizational skills and the ability to prioritize tasks effectively.
- Proficiency in MS Office (Excel, Word, PowerPoint) and Adobe.
- A proactive approach to problem-solving and the ability to work under pressure.
Salary Range:$50,000-$60,000 per year, based on experience.
Benefits:
- Comprehensive health insurance package
- 401(k) plan with company match
- Paid time off and holidays
- Opportunities for career advancement and professional growth
How to Apply:
Please submit your application through our online portal only. Only online applications will be accepted.
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