Retail Sales Associate Kailua Kona

6 days ago

Kailua, Hawaii, United States KTA Super Stores Full time

Cashiers at KTA Super Stores play a vital role in ensuring customer satisfaction by promptly and accurately checking out each customer at the check stand.

Responsibilities:

  • Promptly and efficiently greet, thank, offer assistance, and meet the needs of all customers.
  • Accurately and quickly scan, weigh, or ring up customers' purchases.
  • Collect the correct amount owed and return the correct amount of change to the customer.
  • Account for all coupons and various forms of payment and refunds.

Additional Duties:

  • Study and be able to explain specials, ads, and promotions to customers.
  • Answer and forward incoming telephone calls.
  • Use a PA system to get assistance with prices and merchandise and to promote various merchandise.
  • Replace, retrieve, or price-check items for customers as needed.
  • Assist Courtesy Clerks with bagging merchandise.
  • Count and balance till after each shift.
  • Refill supplies at the checkout as needed.
  • Maintain cleanliness at the checkout and in the accountability rooms.
  • Assist other departments with job duties when necessary.

Customer Service Expectations:

  • Greet all customers (be friendly, smile, and make face-to-face eye contact).
  • Help all customers (listen and pay attention; be courteous; be knowledgeable about product location, services offered, and store hours).
  • Personalize the customers' shopping experience (make small talk, offer meal suggestions, explain current store promotions).
  • Thank all customers (show appreciation and offer a parting comment).

We are offering a competitive salary range of $12-$15 per hour based on your qualifications and experience. As a Cashier at KTA Super Stores, you will work in an air-conditioned building where it may be dirty, dusty, and noisy, and with a high volume of customers and co-workers. You will continuously use a scanner, conveyor belt, computer terminal/register, till drawer, and cash to charge customers for their purchases.

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