Disability Benefits Advocate

1 week ago


Spring Hill, Florida, United States Disability Experts of Florida Full time
About the Role

We are seeking a highly motivated and compassionate Case Manager to join our team at Disability Experts of Florida. As a Case Manager, you will play a critical role in helping individuals navigate the complex process of obtaining Social Security Disability Benefits.

Key Responsibilities
  • Develop and implement effective strategies to communicate with clients and their families to ensure their needs are met.
  • Collaborate with the Social Security Administration to ensure timely and accurate processing of disability claims.
  • Manage multiple cases simultaneously, prioritizing tasks and deadlines to meet productivity and quality standards.
  • Provide exceptional customer service, responding to client inquiries and concerns in a professional and empathetic manner.
  • Work closely with the team to ensure seamless communication and coordination of client services.
Requirements
  • 2+ years of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, managing multiple priorities and deadlines.
  • Strong organizational and time management skills, with attention to detail and accuracy.
  • Proficient in Microsoft Office, including Word, Excel, and Outlook.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Pass a background check and maintain a drug-free environment.
What We Offer
  • A dynamic and supportive work environment.
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A team-oriented culture that values diversity and inclusion.


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