Insurance Claims Processor

5 days ago


Cypress, Texas, United States Cleveland Stiff Insurance LLC Full time
Job Overview

Cleveland Stiff Insurance LLC is seeking a highly motivated Customer Service Representative to join our team. As a key member of our customer service team, you will play a vital role in delivering exceptional customer experiences and providing timely support to our clients.

The ideal candidate will possess excellent communication skills, be able to multi-task with ease, and have a strong passion for providing top-notch customer service.

About the Role

This full-time position offers an hourly base salary based on experience, ranging from $15 to $25 per hour, depending on qualifications.

In addition to a competitive salary, this role also comes with paid time off (PTO), a Monday-to-Friday schedule, and comprehensive hands-on training.

Key Responsibilities
  • Process customer policy change requests within specified deadlines.
  • Verify customer contact information, including phone numbers, addresses, and email addresses.
  • Answer incoming phone calls promptly and respond to all inquiries within a set timeframe.
Requirements
  • Possess a positive attitude and excellent communication skills.
  • Ability to work independently and as part of a team.
  • Proficiency in multi-tasking and following through on tasks.


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