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Route Relief Representative
2 months ago
Job Summary
The Region Route Relief Representative plays a crucial role in ensuring seamless service to our customers by assisting multiple location managers in planning and relieving assigned routes. This position requires strong communication and organizational skills, as well as the ability to work independently and as part of a team.
Key Responsibilities
- Work with sales managers to plan route relief schedules in advance
- Perform route relief to deliver products, equipment, and supplies to existing customers
- Train new teammates on sales and service procedures
- Solicit existing customers to purchase additional products
- Collect payments from customers
- Maintain proper selection and inventory of products for each customer
- Record and maintain sales, inventory, and delivery information
- Responsible for loading and maintaining truck inventory
- Ensure freshness of products on shelf
- Ensure customer satisfaction
- Responsible for maintaining coffee brewing equipment on route
- Participate in tradeshows and special events to promote the company's products and services
- Responsible for routes daily bank deposits
- Clean truck and perform routine maintenance
Travel Requirements
Travel is required for this position, with over 60% of time spent on the road. Occasional weekend travel may be required.
Position Requirements
- High School diploma or equivalent required
- One year of relevant customer sales and service experience
- Route sales and cold calling experience in DSD environment preferred
- Must be at least 21 years of age
- Valid Driver's license required; A Commercial Driver's License (CDL) required for vehicles 26,000 lbs or greater
- Acceptable driving record
- DOT medical certification required
- Successful completion of pre-employment physical
What We're Looking For
- Strong communication and organizational skills
- Self-starter
- Team oriented
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.