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Automotive Parts Sales Specialist
2 months ago
At Flagstaff Nissan Subaru, we are dedicated to ensuring every customer feels valued and appreciated. We believe that satisfied employees lead to satisfied customers, and we recognize those who demonstrate commitment and enthusiasm in their roles. Each member of our team plays a vital role in our ongoing success. Our commitment is to consistently provide the exceptional service and value that our community has come to expect from us over the years.
Position Overview
This role presents an excellent opportunity to embark on a career in the automotive retail sector while gaining valuable experience in the parts department.
Employee Benefits
- Comprehensive Medical and Dental Coverage
- Vision Insurance
- Life Insurance
- 401K Retirement Plan
- Paid Training Programs
- Employee Discounts on Services and Products
- Manage the entire parts sales process from initiation to completion
- Keep customers informed about the status of their parts orders
- Engage with both customers and team members in a courteous and professional manner
- Interpret and utilize the parts catalog effectively when sourcing parts
- Handle incoming calls, providing pricing information and other relevant details
- Examine body shop estimates to ensure accurate parts ordering and pricing
- Deliver exceptional service to both internal and external clients
- Retrieve and fulfill orders from inventory
- Conduct weekly inventory checks to maintain stock accuracy
- Alert the parts manager regarding any out-of-stock items or urgent shop supplies
- Source out-of-stock parts from external suppliers and place emergency orders when necessary
- Ensure all internal parts requests are billed correctly on service repair orders
- Process payments from retail customers or secure credit approvals
- Prepare orders for daily shipment, delivery, or customer pick-up
- High School Diploma or equivalent required
- Previous experience in auto parts sales is preferred
- Able to thrive in a fast-paced environment
- Strong organizational and time management abilities
- Capable of reading and interpreting safety regulations, operational guidelines, and procedural manuals
- Proficient in performing calculations involving discounts, interest, commissions, proportions, percentages, area, circumference, and volume