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Asset Protection Specialist

1 month ago

Wilmington, Delaware, United States Albertsons Full time
Job Description

Purpose:

  • To prevent loss and control shrink by performing loss prevention related activities and monitoring loss prevention related company policies and programs throughout the store.
  • To deter, detect, and apprehend those individuals committing thefts or other crimes against Albertsons at store level.
  • To assist in other areas related to Loss Prevention as required by their Loss Prevention Manager.
  • To provide a safe and secure store environment for Albertsons' customers, associates, and vendors.
Responsibilities:
  • Shrink Control:
    • Monitor the checkout area of the store for consumer fraud, associate dishonesty, and compliance with proper cash handling and cash register policies and procedures.
    • Follow up on front-end exception report transactions as directed by the Loss Prevention Manager.
    • Observe customers throughout the store to monitor shrink control, safety, and customer service.
    • Apprehend shoplifters in accordance with state and local laws and company policy.
    • Cooperate with and respond to requests by police departments, courts, and other public agencies under the direction of Loss Prevention and/or Corporate Council.
    • Monitor the receiving area of the store and conduct delivery audits to detect vendor fraud, associate dishonesty, and compliance with proper receiving policies and procedures.
    • Assist management in the performance of loss prevention related inspections.
    • Respond to Electronic Article Surveillance alarms (where applicable).
    • Maintain the equipment related to loss prevention and physical security (e.g., the CCTV equipment, which is located in the ceilings and throughout the store, the electronic article surveillance equipment located at the entry/ exits (where applicable), and the store's intrusion alarm system, Bottom of the Basket detection systems, gatekeeper Shopping cart and product diversion systems where applicable).
    • Conduct store inspections/audits ensuring compliance to all policies related to shrink control and physical security. Document all violations and advise store management and the Loss Prevention Manager.
    • Conduct internal and vendor investigations at the direction of the Loss Prevention Manager.
    • Perform other duties as assigned by the Loss Prevention Manager.
  • Safety & Food Safety:
    • Participate in the store's Safety Committee.
    • Report all incidents of unsafe associate conduct to store management and the Loss Prevention Manager.
    • Report all unsafe conditions to store management and the Loss Prevention Manager and take immediate remedial action whenever an imminent safety hazard is present.
    • Report any deficiencies in basic food safety standards to store management and the Loss Prevention Manager and take immediate remedial action whenever freshness or quality standards are not met.
  • Communication and Training:
    • Communicate with Management on all loss prevention issues.
    • Train associates on loss prevention programs or policies as directed by the Loss Prevention Manager.
  • Other Duties:
    • Develop trust, credibility, and rapport with store management and store associates.
    • Develop and maintain a good working relationship with local police, other law enforcement agencies, and court personnel.
    • Compile, submit, and communicate routine statistical data to the Division Loss Prevention office as required.
Job Requirements:
  • Must be 20 years of age.
  • Must have a High School education or equivalent, college degree preferred.
  • Subject to a criminal background check. Must not have any felony convictions or other convictions relating, in any way, to work which must be performed under this job description, including, but not limited to, sexual misconduct, inappropriate activity with a minor, theft, embezzlement, violence, or other factors that might endanger Albertsons, its associates, customers, reputation, or assets.
  • Ability to read, understand, and interpret signs, shelf labels, and date codes.
  • Ability to follow written and oral instruction.
  • Ability to perform simple mathematical calculations such as addition, subtraction, multiplication, and division in order to compile, submit, and communicate routine statistical data to the Division Loss Prevention office as required.
  • Ability to cooperate and work as a part of a team.
  • Ability to learn, understand, and apply the information contained in company manuals, loss prevention policies, and practices and apply them to store operations.