IT Support Specialist
3 weeks ago
We are seeking an experienced IT Support Engineer to provide technical support and services to our clients. The ideal candidate will have a strong background in IT infrastructure, network administration, and technical support.
Key Responsibilities:- Design, implement, and maintain IT systems, including servers, networks, and storage solutions.
- Enhance performance, reliability, and security throughout infrastructure.
- Serve as technical lead with switches and firewalls, including Cisco, Meraki, SonicWALL, Fortinet, and HP.
- Maintain technology solutions, including LAN/WAN, servers, storage, virtualization, switches, routers, and cloud integrations.
- Experience in automating deployment, monitoring, and maintenance processes.
- Proficient in server hardware, RAID controllers, storage solutions, and troubleshooting.
- Skilled in server deployment for Domain Controllers, DNS, DHCP, File Servers, RDS, and more.
- Highly experienced with hypervisors, particularly VMware solutions and Microsoft's Hyper-V.
- Experienced in data protection, access controls, and vulnerability management solutions, with a demonstrated track record of hands-on implementation.
- Bachelor's degree preferably in Computer Science, Information Technology, or related field.
- Minimum 5 years of experience as an IT Engineer or similar role.
- Ability to travel to local customer sites as needed.
- Ability to prioritize tasks and manage functions effectively.
- Strong communication skills.
- Outstanding interpersonal skills.
- Highly proactive with the capacity to manage multiple tasks and projects simultaneously.
At Robust Network Solutions, we are committed to providing excellent customer service and ongoing proactive and strategic IT management and support. If you are looking for a rewarding career with a growing company, this opportunity is for you.
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