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Restaurant Shift Leader

2 months ago

Charlotte, North Carolina, United States Love INC Full time

About the Role:

We are seeking a highly motivated and experienced Restaurant Shift Leader to join our team at Love's Travel Stops & Country Stores. As a Restaurant Shift Leader, you will be responsible for providing exceptional customer service, managing restaurant operations, and leading a team of employees to achieve sales and customer satisfaction goals.

Key Responsibilities:

  • Manage restaurant operations, including inventory management, food preparation, and customer service
  • Lead a team of employees, providing guidance, training, and feedback to ensure excellent customer service and sales performance
  • Monitor and maintain a safe and clean restaurant environment, adhering to health and safety regulations
  • Process transactions accurately and efficiently, handling customer complaints and issues in a professional manner
  • Collaborate with other departments, such as fuel and convenience store operations, to ensure seamless customer experience
  • Participate in inventory management, ordering supplies, and maintaining accurate records
  • Develop and implement strategies to improve sales, customer satisfaction, and employee engagement

Requirements:

  • Previous experience as a restaurant shift leader or supervisor
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities
  • Strong leadership and team management skills
  • Ability to lift up to 50 pounds and stand for long periods
  • Flexibility to work a variety of shifts, including nights, weekends, and holidays

Benefits:

  • Competitive pay and benefits package
  • Opportunities for career growth and advancement
  • Flexible scheduling and work-life balance
  • Recognition and rewards for outstanding performance

About Love's:

Love's Travel Stops & Country Stores is a leading travel stop network in the United States, providing customers with clean, modern facilities and exceptional customer service. We are committed to creating a positive and inclusive work environment, where employees can grow and develop their careers.