Shift Leader

2 days ago


Charlotte, North Carolina, United States Firehouse Subs Full time
Job Title: Shift Leader

Firehouse Subs is seeking a highly motivated and experienced Shift Leader to join our team. As a Shift Leader, you will be responsible for the profitable operation of a specific shift, ensuring compliance with all local, state, and federal regulations, and providing leadership to the restaurant team to consistently meet standards of superior guest service, quality, and cleanliness.

Key Responsibilities:
  • Ensure knowledge, adherence, and enforcement of all Firehouse Subs Policies and Procedures.
  • Ensure the profitability of the business by operating shifts within established guidelines and requirements for food cost, labor, controllables, utilities, and sales growth.
  • Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality, and cleanliness.
  • Assist the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
  • Participate in interviewing, hiring, training, and disciplining employees under the guidance of the GM.
  • Ensure all required programs, reports, and legal documents are accurate, complete, and accomplished on schedule.
  • Actively participate in all Public Safety Foundation initiatives.
  • Represent Firehouse Subs in a professional, positive manner at all times.
  • Communicate effectively to the GM/Owner any and all issues that may impact our business.

Compensation: $18.00 per hour

Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service, and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation.

The founders are the real deal, the food is their creation, and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that Supports Local Community Activities. This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Our mission is to carry on our commitment to and passion for:

  • Hearty and Flavorful Food
  • Heartfelt Service
  • Public Safety

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