Insurance Support Specialist

5 days ago


Vandalia, Illinois, United States State Farm Insurance Full time

We are seeking a skilled Customer Service Representative at State Farm Insurance. As a key member of our customer service team, you will provide exceptional service to our customers.

Key Responsibilities:
  • Assist customers with inquiries, complaints, and policy changes in a timely and professional manner.
  • Provide accurate and up-to-date information regarding insurance products and services.
  • Process policy applications, renewals, and cancellations efficiently and accurately.
  • Handle billing and payment inquiries in a courteous and knowledgeable manner.
  • Resolve customer issues and complaints in a fair and efficient manner.
Requirements:
  • A high school diploma or equivalent is required; some college education is preferred.
  • Previous customer service experience is an asset.
  • You should have strong communication and problem-solving skills.
  • Able to work in a fast-paced environment and meet productivity standards.
Compensation:

The salary for this position is estimated to be $50,000 per year, depending on experience.



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