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Customer Service Representative

2 months ago

Henderson, Nebraska, United States Cornerstone Bank Full time
Job Summary

The Personal Banker position is a key role in delivering exceptional customer service and building strong relationships with our clients. As a Personal Banker, you will be the primary point of contact for customers, providing assistance with their retail banking needs and contributing to the growth and success of Cornerstone Bank.

Key Responsibilities
  • Process customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments.
  • Manage and balance a cash drawer, minimizing errors and discrepancies.
  • Assist customers with opening deposit accounts, certificates of deposit, and selling cashier's checks and money orders.
  • Provide unmatched customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
Requirements
  • Equivalent to a high school education.
  • Prefer retail/service and cash handling experience.
  • Working knowledge of personal computers and Microsoft Office products.
  • Ability to interact effectively with customers, management, and co-workers.
  • Ability to work in a team atmosphere and independently.
What We Offer
  • Vacation and Paid Time off Days
  • Paid Holidays
  • Retirement plan contribution
  • Life Insurance and Long Term Disability Insurance
  • Health, Dental & Vision Insurance
  • Career growth potential
  • Bonus programs
  • Family atmosphere

Cornerstone Bank is an Equal Opportunity Employer/Veterans/Disabled.