Technical Manager for Devices and Systems

2 weeks ago


Shoal Creek Drive, Missouri, United States Quantum Ventures Full time
About Us

At Quantum Ventures, we strive to empower individuals with communication barriers to live a more independent life. Our technical aids with speech output have been a cornerstone of our mission since 1991, and we continue to innovate and improve our products to meet the evolving needs of our customers.

We are seeking a highly skilled and experienced Technical Manager to lead our team in delivering exceptional results. As a key member of our organization, you will be responsible for:

Team Management
  • Recruiting and selecting top talent in consultation with management and HR
  • Developing and training new team members to ensure they have the skills and knowledge needed to succeed
  • Effective deployment, resource allocation, and vacation planning within the team
  • Prioritizing and delegating tasks and resources to ensure seamless operations
  • Resolving conflicts and issues within the team in a fair and timely manner
Operational Management
  • Managing daily operations, including telephone, written, and personal customer contacts
  • Handling complex customer inquiries with professionalism and expertise
  • Ensuring smooth processes between departments and continuously optimizing our operations

We are committed to providing our customers with the best possible experience, and we need a dedicated and results-driven Technical Manager to help us achieve this goal.


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