Medical Front Desk Coordinator

2 weeks ago


Saint James, Missouri, United States SB Clinical Practice Management Full time
Job Summary:

The Medical Front Desk Coordinator will be responsible for ensuring the smooth operation of the front desk in our medical practice. This includes answering phone calls, managing patient flow, and maintaining accurate records.

Key Responsibilities:
  • Provide exceptional customer service to patients and their families, responding to phone calls, and addressing their concerns in a professional and courteous manner.
  • Coordinate patient appointments, ensuring that schedules are up-to-date and that patients are seen in a timely manner.
  • Manage patient records, maintaining accurate and up-to-date information, and ensuring that all necessary forms are completed.
  • Process payments and handle billing inquiries, providing clear and concise information to patients.
  • Assist with scheduling procedures and services, ensuring that all necessary information is obtained and that patients are aware of any requirements or recommendations.
  • Perform other administrative tasks as needed, including data entry, filing, and general office duties.
Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and medical providers.
  • Proficient in using electronic medical records and other software systems, with the ability to learn new systems quickly.
  • Ability to work in a fast-paced environment, prioritizing tasks, and managing multiple responsibilities simultaneously.
  • Strong organizational and time management skills, with the ability to maintain accurate records and meet deadlines.


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