Medical Assistant

4 days ago

Melrose, Massachusetts, United States Melrose-Wakefield Hospital Full time

Job Summary

This role focuses on providing professional and non-professional nursing care services in accordance with physician orders. As a Medical Assistant, you will be responsible for providing basic care services to patients, working under the direction of physicians, mid-level practitioners, and registered nurses. You will also perform various clinical and administrative tasks, including preparing medical records, taking vital signs, and assisting with patient billing.

Responsibilities

  • Control and monitor patient flow to maximize efficient use of providers and exam rooms.
  • Prepare medical records for patient visits, confirming accuracy with patient identifiers, and entering chief complaint and social history.
  • Exercise a high degree of customer service in all interactions with patients, internal and external customers.
  • Assist providers, patients, and patient families with admitting patients into the hospital, making out clothing lists, and facilitating smooth transitions to inpatient units.
  • Escort patients to exam rooms and prepare them for provider visits, checking to ensure patient comfort, privacy, and safety.
  • Ensure patient and personal safety, determining fall risk, and implementing appropriate measures.
  • Prepare exam rooms for each patient in accordance with needs of patient's visit.
  • Assist and/or chaperone providers/nursing with physical exams, treatments, and procedures as necessary.
  • Perform and record vital signs, review lists of medications with patients, and collect specimens as ordered.
  • Perform Point of Care Testing (POC) as ordered, including urine dips, HCG testing, Strep A, HGB A1C, and glucose testing.
  • May be required to perform phlebotomy.
  • Assist in arranging for diagnostic testing, surgery, and in-patient admissions under direction of the nurse or physician.
  • Assist with patient billing by ensuring CPT code, diagnosis code, and all supplies and procedures are indicated on charting.
  • Ensure outside paperwork is scanned into patient's electronic medical record, process and track referrals and prior authorizations as requested/ordered by provider.
  • Use proper techniques and procedures for hazardous waste disposal, universal precautions, and for body mechanics.
  • Maintain clinic rooms according to infection control and cleaning policies.
  • Stock, maintain, and rotate supplies in clinic rooms daily according to clinic demands, monitor expiration dates, and monitor supply inventory for clinic and order supplies as needed.
  • Participate in unit-specific quality improvement projects, such as hand-washing audits, time-outs, refrigerator/medication logs, and daily/monthly code cart checks.
  • Provide administrative support, which may include coordinating interpreter services, answering telephone calls, taking accurate messages, forwarding messages, and faxing.
  • Act as a preceptor for training new hires and MA student externs, participate in peer education.

What We Offer

  • Competitive salaries
  • Medical, dental, vision insurance that start on day one
  • 403(b) retirement plan with company match
  • Generous earned time benefits
  • Tuition reimbursement
  • Clinical mobility tracks
  • Free on-campus parking

About MelroseWakefield Hospital

MelroseWakefield Hospital and Lawrence Memorial Hospital of Medford are two campuses with one community in mind: the people of north suburban Boston. MelroseWakefield Hospital and Lawrence Memorial Hospital are distinguished by the range of high-quality clinical care and services. Our teams welcome everyone with hospitality and humanity. We focus on reducing health disparities through 40+ local health programs across a system of hospitals, urgent care locations, outpatient services, and community physicians.

Core to our values, MelroseWakefield Hospital's commitment to community is demonstrated by our many local health programs throughout our service area and participation in partnerships with community agencies and events, and education programs in more than 10 communities to support the wellness and health of our residents.

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law.

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