**Self-Storage Operations Manager**

2 months ago


Glenwood, Illinois, United States Storage Rentals of America Full time
About Storage Rentals of America

We are a leading provider of self-storage solutions, with a portfolio of over 460 properties across 30 states. Our mission is to deliver affordable, clean, and secure storage to our customers.

Job Summary

We are seeking an experienced Associate Property Manager to join our team. As a key member of our operations team, you will be responsible for driving sales growth, providing exceptional customer service, and maintaining the cleanliness and security of our properties.

Key Responsibilities
  • Drive Sales Growth:
    • Develop and implement sales strategies to increase revenue and occupancy rates.
    • Build relationships with customers to understand their needs and provide tailored solutions.
    • Execute lease agreements and ensure seamless customer onboarding.
  • Customer Service:
    • Provide prompt and professional assistance to customers, addressing their concerns and resolving issues in a timely manner.
    • Communicate effectively with customers, vendors, and internal teams to ensure seamless operations.
    • Monitor and respond to customer feedback to improve overall satisfaction.
  • Property Maintenance and Cleaning:
    • Ensure the cleanliness and security of our properties, including units, common areas, and office spaces.
    • Conduct daily inspections to identify and address any maintenance or security issues.
    • Collaborate with vendors to resolve any maintenance or repair issues.
  • Other Responsibilities:
    • Manage cash deposits and perform other administrative tasks as needed.
    • Participate in ongoing training and development to enhance skills and knowledge.
Requirements
  • 1+ year of experience in the self-storage industry or a related field.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Valid driver's license and reliable transportation.
  • Physical ability to lift up to 50 pounds and perform other physical tasks as required.
What We Offer
  • Competitive salary and bonus potential.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) plan with employer match.
  • Opportunities for professional growth and development.


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