Community Manager
3 weeks ago
The Community Manager is a key member of the Richmark Property Management team, responsible for ensuring the smooth operation of our properties.
As a Community Manager, you will be responsible for coordinating and managing all aspects of property operations, including leasing, marketing, customer service, maintenance procedures, administrative duties, and financial management.
Key responsibilities include:
- Coordinating and managing staff to ensure the successful accomplishment of all fiscal and physical goals set for the property
- Ensuring that all team members present a professional appearance and follow established dress codes
- Providing exceptional customer service to residents by quickly responding to all complaints, questions, and requests
- Directing maintenance team to ensure that all service requests are answered timely and resolved satisfactorily
- Striving to stay ahead of competition by possessing a thorough understanding of the local market
- Ensuring that competition research is completed as required
- Ensuring that renewal offers are delivered timely and works with staff to bolster resident retention
Requirements:
- College degree preferred (2 or 4 Year); high school diploma or equivalent combination of education required
- Industry designations such as CAM, ARM, CAPS and CCM are strongly encouraged
- 3+ Years prior management experience
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times
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