Event Ticketing Operations Manager

6 days ago


Birmingham, Alabama, United States Birmingham Jefferson Co Full time
About the Role

We are seeking a highly skilled Assistant Ticketing Manager – Operations to join our team at Birmingham Jefferson Co. This role is responsible for creating events for sale in the Ticketmaster ticketing system and managing them through day of show for events at BJCC facilities.

The ideal candidate will have experience building complex events in ticketing systems, managing ticketing inventory, and monitoring and maintaining accurate data. They will possess exceptional guest service skills with the ability to foster strong working relationships with customers and promoters.

Key Responsibilities:

  • Develops full knowledge of Ticketmaster system and attends webinars to maintain high efficiency.
  • Creates events for sale in Ticketmaster Host & Archtics, including associated add-ons for parking, arena club, and VIP packages.
  • Acts as primary contact for promoters related to ticketing, including making recommendations for sell and setup of events on Ticketmaster.

Requirements:

  • Minimum 3 years related experience in events, sporting, or entertainment ticketing.
  • Valid State Driver License.
  • Industry certification strongly preferred.

Estimated Salary: $55,000 - $65,000 per year.



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