Park Operations Manager

6 days ago


Huntsville, Alabama, United States Altitude Trampoline Park Full time
General Manager Job Description

We're seeking a highly skilled and experienced General Manager to lead our team at Altitude Trampoline Park. As a key member of our management team, you will be responsible for ensuring the smooth operation of our park, providing exceptional guest experiences, and driving business growth.

Key Responsibilities:
  • Manage all aspects of park operations, including guest services, food and beverage, training, and operations.
  • Oversee labor and spending for the entire facility, ensuring alignment with park guidelines and policies.
  • Track and manage spending, ensuring accurate accounting and compliance with park policies.
  • Set and maintain high standards of accountability with the team, upholding brand standards.
  • Develop and implement training programs to equip team members for success and deliver exceptional guest experiences.
  • Create a positive work environment that promotes staff retention and well-being.
  • Manage staffing levels to meet business needs, balancing team member well-being and business requirements.
  • Select and develop high-potential staff members for internal promotions and leadership opportunities.
  • Manage the budget and business plan to meet or exceed financial performance targets, making adjustments as needed to adapt to changing situations.
  • Create an on-brand Altitude guest experience through superior operations and guest feedback.
  • Maintain a safe and secure facility for all park guests.
Requirements:
  • 5+ years of experience managing a team in an entertainment or food and beverage environment.
  • Ability to work varied shifts, including days, nights, weekends, and holidays.
  • Proven track record of achieving budgeted financial results in areas of responsibility.


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