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Veterinary Receptionist

2 months ago

San Antonio, Texas, United States BluePearl Full time
About the Role

We are seeking a compassionate and detail-oriented Veterinary Receptionist to join our team at BluePearl Pet Hospital. As a key member of our front desk team, you will be the first point of contact for our clients and will play a critical role in ensuring their experience is exceptional.

Key Responsibilities
  • Client Communication: Greet and welcome clients in a friendly and professional manner, making eye contact and offering a warm smile.
  • Appointment Management: Confirm appointments in advance, ensuring clients receive accurate information about preparing their pet for the appointment.
  • Emergency Response: Assess the situation and determine whether an emergency arrival is a 'stat' versus 'standard' emergency.
  • Support Services: Offer emotional support and resource materials to grieving clients in a compassionate and discreet manner.
  • Liaison Services: Serve as a liaison between clients and service agencies during the handling of pet remains, ensuring a complete, accurate, and compassionate process.
Why BluePearl?
  • Pet-Focused Culture: Our passion is pets, and we offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
  • Professional Growth: We encourage you to grow with us, offering talent development programs and leadership workshops to develop our associates into leaders.
  • Continuous Learning: We understand the importance of continuous learning and offer annual continuing education allowance, free continuing education sessions, and access to over 2,000 medical journals.
  • Wellness Support: Our regional licensed social worker provides guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment.
  • Family-Like Culture: We promote a family-like culture in our hospitals, believing in working together to lead the industry by enriching lives through remarkable care for pets.
Equal Opportunity Employer

BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and each applicant will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law.