Retail Operations Leader
2 months ago
About the Role:
We are seeking an inspirational and dynamic leader to play a leading role in the success of our prestige beauty store/counter. As an Assistant Store Manager, you will support the Store Manager to lead, coach, and develop our team of Sales Associates to achieve all sales, customer service, and operational targets.
Key Responsibilities:
- Supervise and coach a team of Sales Associates to achieve sales and customer service targets
- Develop and implement retail operations strategies to drive business growth and improve customer experience
- Collaborate with the Store Manager to lead the store/counter and achieve business objectives
- Provide excellent customer service and ensure a positive shopping experience for all customers
Requirements:
- Proven supervisory, coaching, and retail operations skills gained in a fast-paced retail environment
- Strong leadership and communication skills to motivate and develop a team
- Ability to work in a dynamic and fast-paced environment
- Passion for prestige beauty and a commitment to delivering exceptional customer service
About Us:
Estee Lauder Companies is a leader in the prestige beauty industry, with a culture that values diversity of thought and people. We offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.
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