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Retail Store Manager

2 months ago

Durant, Oklahoma, United States Goodwill Industries of Northeast Texas Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Manager to lead our team and drive the success of our retail store. As a key member of our management team, you will be responsible for achieving sales goals, maintaining high standards of customer service, and managing store operations and staff.

Key Responsibilities
  • Store Operations: Oversee the daily operations of the store, ensuring smooth and efficient functioning, and maintaining a clean, well-organized, and visually appealing store environment.
  • Team Leadership: Lead, motivate, and develop a team of sales associates and assistant managers, providing guidance and support to enhance their skills and performance.
  • Customer Service: Ensure exceptional customer service, address customer inquiries and complaints, and foster a positive and inclusive work environment.
  • Sales and Profitability: Achieve sales targets, maximize store profitability, and monitor inventory levels, conducting regular stock audits and managing replenishment.
  • Administrative Tasks: Handle administrative tasks, including scheduling, payroll, and reporting, and implement and enforce company policies and procedures.
Qualifications
  • Proven experience as a Retail Store Manager or in a similar role.
  • Strong leadership and team management skills.
  • Excellent customer service and communication skills.
  • Ability to meet sales targets and manage a budget.
  • Strong organizational and problem-solving abilities.
  • Proficiency in MS Office and retail management software.
  • High school diploma or equivalent; a degree in Business Administration or a related field is a plus.
Benefits
  • Health, dental, vision, and company-paid life insurance.
  • Paid time off and holidays.
  • 401K (eligible after one year of employment).
  • Friendly and supportive work environment.
  • Employee discounts on store merchandise.
  • The satisfaction of contributing to a meaningful cause.
  • Opportunities for professional development and career advancement.