Retail Sales Associate
6 days ago
About Ace Hardware
Ace Hardware is a leading retailer in the home improvement industry, with a network of independently owned stores dedicated to providing exceptional customer service. As a family-owned and locally operated business, we pride ourselves on meeting the diverse needs of our communities.
Job Summary
The Cashier is a key member of our sales team, responsible for processing transactions and providing an outstanding customer experience. This role requires a strong focus on customer service, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Customer Service
- Project a positive and friendly demeanor, greeting customers and thanking them by name when possible.
- Clear customer checkout lines quickly and efficiently, while maintaining a high level of customer satisfaction.
- Answer and respond to customer inquiries in a prompt and courteous manner.
- Communicate effectively with management and colleagues to resolve any issues or concerns.
- Register Operations
- Process transactions accurately and efficiently, adhering to all cash handling procedures.
- Balance the register drawer at the end of each shift, ensuring accuracy and attention to detail.
- Participate in store and sales team meetings to stay informed and engaged.
- Front End Appearance and Upkeep
- Maintain a clean and organized front end, including checkout areas and entrance doors.
- Assist with stocking and facing merchandise, ensuring a visually appealing display.
- Ensure that all necessary forms and supplies are stocked and readily available.
Requirements
- High school diploma or equivalent required.
- Cashier experience preferred, with a strong focus on customer service.
- Ability to stand for long periods, lift up to 50 pounds, and climb as needed.
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