Ticketing Data Entry Specialist
4 weeks ago
Welcome to Icon Concerts, a leading promoter of live comedy events. We're seeking a highly organized and detail-oriented individual to join our team as a Ticketing Data Entry Clerk.
Key Responsibilities:
- Compile and distribute accurate ticket counts
- Communicate effectively with co-promoters, venue staff, ticketing staff, vendors, customers, and affiliated parties
- Assist with monitoring ticket sales and maintaining the ticketing system
- Maintain accurate box office accounting records and archives
- Analyze audits and sold maps
- Assist with monitoring ticketing inventory
- Support internal staff and production with event programming, reporting, and ticket holds
- Coordinate with Booking, Marketing, and Venue Staff regularly
- Receive and process ticket requests and invoices to completion
- Data entry as required
Qualifications:
- Bachelor of Arts/Sciences Degree or a minimum of 2-3 years experience in box office or ticketing
- Knowledge of ticketing software, specifically Ticketmaster, TM1, AXS, and E-tix software
- Excellent oral and written communication skills
- Working knowledge of Microsoft Office and Google Drive
- Excellent interpersonal and communication skills
- Ability to prioritize, organize, and follow-up
- Must be able to work under pressure to meet strict deadlines
- Ticketing/financial reporting
- Ticket request fulfillment/distribution
- Ability to work day, evening, and weekend hours based on the needs of the business
- Ability to manage multiple tasks with minimal supervision
Why Work with Us?
- Contribute to the success of a leading live event promoter
- Gain valuable experience in the live event industry
- Work in a collaborative and dynamic team environment
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