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Shift Manager

1 month ago

Palm Coast, Florida, United States McDonald's Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that customers receive a fast, accurate, and friendly experience every visit.

Key Responsibilities
  • Lead shifts and ensure that the team is meeting McDonald's standards for quality, service, and cleanliness.
  • Monitor performance during shifts and take action to ensure that the team is meeting targets.
  • Communicate with the next Shift Manager to ensure a smooth transition and prepare for the next shift.
  • Meet targets during shifts and help the assigned departments meet their goals.
  • Manage crew members, including scheduling, training, and performance management.
  • Ensure that the restaurant is running efficiently and effectively, including managing inventory, daily maintenance, and cleanliness.
  • Provide exceptional customer service and ensure that customers have a positive experience.
  • Manage safety and security procedures, including monitoring and reporting any incidents.
  • Schedule and manage crew members, including training and performance management.
Requirements
  • Previous leadership experience, ideally within a restaurant, retail, or hospitality environment.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required; college degree preferred.
What We Offer
  • Competitive pay and benefits package.
  • Opportunities for career advancement and professional growth.
  • Training and development programs to help you succeed in your role.
  • A fun and dynamic work environment.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about delivering exceptional customer service and leading a team, we encourage you to apply for this exciting opportunity.