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Host - Maggiano's
2 months ago
As a Host at Maggiano's, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience. Your warm and welcoming demeanor will make our guests feel at home, ensuring they have a memorable experience from the moment they arrive.
Responsibilities:
* Greet and seat guests, answering phones and taking messages and reservations
* Maintain an accurate wait list and bid farewell to all guests
* Determine the optimal number of reservations for each shift, taking into account our standing operating procedures
* Confirm reservations and seat the restaurant evenly, ensuring a fair share of guests for all servers
* Maintain accurate headcounts and fill out telephone message pads efficiently
* Ensure the host desk and waiting area are clean and organized throughout the shift
* Sell and accurately account for gift certificate sales
* Move tables as needed for larger or smaller parties
* Communicate effectively with guests and staff
Requirements
* 1 year of full-service restaurant experience or equivalent
* Accurate math skills
* Ability to stand for long periods, move safely, and work in a fast-paced environment
* Warm, sincere, and outgoing personality
* Willingness to work nights, weekends, and holidays
At Maggiano's, we pride ourselves on providing exceptional guest service, extraordinary food, and memorable experiences. If you are a team player with a passion for delivering outstanding service, we encourage you to apply for this exciting opportunity.
