Current jobs related to Customer Service Supervisor - Allentown, Pennsylvania - Healthnetworklabs
-
Customer Service Representative
1 week ago
Allentown, Pennsylvania, United States American Waste Full timeJob Summary:The Customer Service Representative will play a vital role in promoting GFL's solid waste services to businesses and industrial establishments. This position requires excellent communication skills, both written and verbal, to effectively interact with customers and provide top-notch service.Key Responsibilities:Provide exceptional customer...
-
Customer Service Representative
2 weeks ago
Allentown, Pennsylvania, United States ID Logistics Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at ID Logistics. As a key member of our operations team, you will be responsible for ensuring the safety and well-being of our associates while providing exceptional customer service.Key ResponsibilitiesCommunicate daily with upper management to ensure seamless...
-
Customer Service Team Lead
3 weeks ago
Allentown, Pennsylvania, United States Lineage Logistics Holding, LLC Full timeJob Title: Customer Care SupervisorThis is a day shift role that requires flexibility and adaptability. We are seeking a seasoned leader with a customer-focused mindset to oversee a team of customer service representatives.Key Responsibilities:Supervise and train a team of customer service representatives to ensure productivity, efficiency, and...
-
Customer Service Representative
3 weeks ago
Allentown, Pennsylvania, United States Penske Truck Leasing Full timeAbout the JobPenske Truck Leasing is seeking a skilled Customer Service Representative to join our team. As a key member of our maintenance team, you will be responsible for ensuring our fleet of vehicles is well-maintained and safe for our customers.Key ResponsibilitiesPerform preventative maintenance and minor repairs on our fleet of vehiclesUse Penske's...
-
Customer Service Representative
2 weeks ago
Allentown, Pennsylvania, United States GFL Environmental Full timeCustomer Service Representative Job DescriptionGFL Environmental is seeking a highly skilled Customer Service Representative to promote our solid waste services to businesses and industrial establishments. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring seamless...
-
Customer Service Representative
3 weeks ago
Allentown, Pennsylvania, United States ID Logistics Full timeID Logistics Prioritizes Associate Safety ============================== At ID Logistics, the safety of our associates is our top priority. We are taking proactive measures to address the COVID-19 pandemic: * Temperature checks with a no-touch thermometer at the start of each shift * Enhanced cleaning routines and periodic deep cleaning * Provision of...
-
Customer Service Representative
2 weeks ago
Allentown, Pennsylvania, United States Weis Markets Full timeAt Weis Markets, we're passionate about teamwork and the growth of our associates and communities. As a Customer Experience Associate, you'll play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key Responsibilities:Provide prompt and polite assistance to customers, answering their...
-
Customer Service Representative
3 weeks ago
Allentown, Pennsylvania, United States Whole Foods Market IP, L.P. Full timeJob DescriptionAt Whole Foods Market, we are dedicated to providing exceptional customer experiences and ensuring the highest quality of our products and services. As a Customer Service Supervisor, you will play a critical role in leading our Customer Service & E-Commerce programs, driving safety, quality, and customer satisfaction.Key...
-
Customer Service Representative
2 weeks ago
Allentown, Pennsylvania, United States GFL Environmental Full timeCustomer Service RepresentativeGFL Environmental is seeking a highly skilled Customer Service Representative to promote our solid waste services to businesses and industrial establishments. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.Key Responsibilities:Provide...
-
Customer Service Representative
1 week ago
Allentown, Pennsylvania, United States ID Logistics Full timeKey Responsibilities:Daily communication with upper management is crucial in this role. You will be responsible for processing billing and invoicing with tight turnaround times and attention to detail. Additionally, you will manage shipping and receiving within our system in partnership with the Distribution Center Manager and Supervisors. Any issues with...
-
Supervisor - Food Service Operations
2 weeks ago
Allentown, Pennsylvania, United States Parkhurst Dining Full timeJob SummaryThe Shift Supervisor is a key member of the Parkhurst Dining team, responsible for overseeing the day-to-day operations of the dining service department. This includes supervising team members, ensuring food quality and service standards, and maintaining a safe and clean work environment.Key ResponsibilitiesSupervise team members in their area of...
-
Customer Service Representative Fueler/Washer
2 weeks ago
Allentown, Pennsylvania, United States Penske Truck Leasing Full timeAbout the JobPenske is seeking a skilled Vehicle Maintenance Technician to join our team. As a Technician, you will be responsible for performing preventative maintenance and minor repairs on our fleet of vehicles.You will work alongside experienced supervisors and master technicians to learn our vehicle maintenance processes and cutting-edge technology. We...
-
Area Supervisor
4 weeks ago
Allentown, Pennsylvania, United States Ross Stores Full timeJob SummaryRoss Stores is seeking a highly skilled and motivated Area Supervisor to join our team. As an Area Supervisor, you will be responsible for overseeing a specific area of the store, ensuring a positive customer experience, and driving sales growth.Key ResponsibilitiesSupervise and train store associates to ensure excellent customer service and sales...
-
Customer Service Representative Fueler/Washer
2 weeks ago
Allentown, Pennsylvania, United States Penske Truck Leasing Full timeAbout the JobPenske is seeking a skilled Vehicle Maintenance Technician to join our team. As a Technician, you will be responsible for performing preventative maintenance and minor repairs on our fleet of vehicles.You will work alongside experienced supervisors and master technicians to learn our vehicle maintenance processes and cutting-edge technology. We...
-
Area Supervisor
2 weeks ago
Allentown, Pennsylvania, United States Ross Stores Full timeArea Supervisor Role at Ross StoresRoss Stores is seeking a skilled Area Supervisor to oversee a specific area of our Store. As a key member of our team, you will be responsible for maintaining a high level of customer satisfaction and ensuring a positive shopping environment.Key Responsibilities:Supervise and train associates to provide excellent customer...
-
Customer Service Representative Fueler/Washer
2 weeks ago
Allentown, Pennsylvania, United States Penske Truck Leasing Full timeAbout the JobPenske Truck Leasing is seeking a skilled Truck Maintenance Technician to join our team. As a Technician, you will be responsible for performing preventative maintenance and minor repairs on our fleet of vehicles.As a Technician, you will work closely with our experienced supervisors and master technicians to learn our vehicle maintenance...
-
Medical Staff Supervisor
1 week ago
Allentown, Pennsylvania, United States Comforting Home Care by Phoebe Full timeJob Title: Medical Staff SupervisorJob Summary: We are seeking a compassionate scheduling supervisor to join our team at Comforting Home Care by Phoebe. As a scheduling supervisor, you will be responsible for providing quality customer service to our clients and caregivers, while also ensuring the smooth operation of our office.Key Responsibilities:Provide...
-
Customer Service Representative Fueler/Washer
2 weeks ago
Allentown, Pennsylvania, United States Penske Truck Leasing Full timeAbout the JobPenske Truck Leasing is seeking a skilled Technician to join our team in Allentown, PA. As a Technician, you will be responsible for performing preventative maintenance and minor repairs on our fleet of vehicles.Main Responsibilities:Maintain and repair vehicles to ensure they are safe and reliable for our customersUse Penske's tools and...
-
Allentown, Pennsylvania, United States Penske Truck Leasing Full timeAbout the JobAre you looking for a challenging and rewarding career in vehicle maintenance? As a Technician at Penske, you'll have the opportunity to work on a wide range of equipment, from trucks to trailers, and develop your skills in preventative maintenance and minor repairs. Our team is dedicated to providing excellent customer service and ensuring that...
-
Customer Service Representative
1 month ago
Allentown, Pennsylvania, United States Waterco Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Culligan by WaterCo. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction with our products and services.Key...
Customer Service Supervisor
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Customer Service Supervisor to join our team at Healthnetworklabs. As a key member of our Customer Care Department, you will be responsible for supervising and coordinating the activities of assigned employees, providing logistical leadership and training to all team members, and ensuring the highest level of customer satisfaction.
Key Responsibilities:
- Supervise and coordinate the activities of assigned employees in the Customer Care Department.
- Provide logistical leadership and training to all team members.
- Responsible for reporting and documenting clinical laboratory results and answering client calls.
- Assist in the development of and maintains Standard Operating Procedures according to Clinical Laboratory Standards Institute guidelines for the Customer Care Department.
- Supervise departmental activities/staffing assignments to maintain a high quality of work.
- Evaluate phone calls by real-time monitoring to ensure quality and integrity.
- Prepare various qualitative and quantitative reports and records.
- Approve payroll submissions, PTO requests, and service invoices.
- Maintain attendance records.
- Review current literature to keep informed of new developments in the field.
- Support Education Department personnel/trainers and/or designee in the training/orientation of new staff members and participates in CSI and continuing education programs.
- Strive to improve communications within the Customer Care Department by conducting/recording regular meetings.
- Assist in planning for effective utilization of resources.
- Support Customer Care Associates with the electronic channels of all associated software applications regarding direct written and verbal communication with clients, consumers, customers, patients, and HNL support teams.
Requirements:
- High school diploma or GED with 3 years Customer Care and/or other related experience.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to apply concepts of basic algebra and geometry.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Microsoft Office Products, processing, spreadsheets, e-mail, designated laboratory and customer service software.
